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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5351-5360 out of 6134

A

Anonymous

02/10/19

4.5 out of 5

Quick and Easy to Use

What do you like best? I love how easy it is to set up a meeting and be video chatting with someone else in minutes. There are plenty of times when we need to meet with a vendor or team member who is not in the building and we set up a quick Zoom call. You can be face to face with anyone in a minute or two. What do you dislike? We never really have major issues with Zoom. The interface is simple and easy to use. The video quality is great most of the time (and when it's not, it usually ...

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A

Anonymous

02/10/19

4.5 out of 5

I Love Working Through Zoom!

What do you like best? I love how easy it is to start, join, and exit a meeting. The quality of screen viewing during the meeting is great. Having the ability to test your connection and ability to successfully join the meeting through the zoom system before the actual meeting starts saves so much time by working out any kinks beforehand, is awesome. I also enjoy the different privacy options that come in quite handy during certain meetings. What do you dislike? The only thing I ...

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A

Anonymous

02/10/19

3 out of 5

Communication Device

What do you like best? Easy communication with others. Straight forward method What do you dislike? Not as well advertised as many other web communication sites. What business problems are you solving with the product? What benefits have you realized? Effective communication.

A

Anonymous

02/10/19

4 out of 5

review

What do you like best? there are a lot of options from scheduling a specific time to meet to having just a regular video call. you can easily share your screen, create a class room or even have a business meeting .there are many great uses for this site and many options What do you dislike? sometimes the audio goes out and there can be too many options that it gets confusing to use What business problems are you solving with the product? What benefits have you realized? it allows ...

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A

Anonymous

02/10/19

4 out of 5

good platform at low cost

What do you like best? I use a lot Zoom Room creating meetings with partners, employees or other members that are far away so in another country it works correctly and allows me to establish the name of the room we are going to use, the prices that are very economical are accessible to any member for be able to pay without any problem What do you dislike? This comment is not something that I dislike about the platform or some bad experience I just like to see more different emojis for ...

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A

Anonymous

02/10/19

4 out of 5

Conference Calls

What do you like best? I can share my screen with my screen while I'm presenting the solutions What do you dislike? 1 hour meeting limit. It's nit straight forward and sometimes is very confusing to invite others or find the options. What business problems are you solving with the product? What benefits have you realized? Remote Communication I can instantly reach my client and discuss the project in detail

A

Anonymous

02/10/19

4 out of 5

Quick and easy connection with Zoom

What do you like best? I have been using Zoom for a few months now and finding it really helpful. In fact I would not be able to run my business with out it. I am able to connect with clients all over the world at any time and in any time zone. I love the record feature and can pause and restart the session easily. thanks What do you dislike? What could be better is the reconnecting into my dash board. That took a little while to work out. I have to go back to the home page then click ...

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A

Anonymous

02/09/19

4 out of 5

Zoome user experience

What do you like best? Zoom is an easy program that allows me to communicate with coworkers and clients by messaging, video call, and phone call. My favorite feature is the call option without having to use my personal phone number. What do you dislike? Nothing to dislike here ! During the time that I have been a zoom user, I have not experienced anything that I disliked with Zoom. What business problems are you solving with the product? What benefits have you realized? Zoom can ...

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A

Anonymous

02/09/19

4.5 out of 5

User review

What do you like best? The ability to conduct meetings remotely. What do you dislike? As a user I am not yet educated enough to constructively express any dislike. What business problems are you solving with the product? What benefits have you realized? Access by individuals in geographically dispersed locations to meet real-time.

A

Anonymous

02/09/19

4.5 out of 5

Zoom review

What do you like best? Easy to use and good video quality streaming What do you dislike? Sometimes downtime and glitchy in video due to bw What business problems are you solving with the product? What benefits have you realized? Distributed team communication

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].