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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5341-5350 out of 6134

A

Anonymous

02/11/19

5 out of 5

Excellent

What do you like best? I really liked the possibility of switching from one screen to another and seeing the people who were connected during the video conference What do you dislike? I could not write a comment and to say thank to everyone ... why ??? What business problems are you solving with the product? What benefits have you realized? I feel more connected to my MSC group

A

Anonymous

02/11/19

5 out of 5

Better then Skype

What do you like best? I love that my team and I are able to connect with each other wherever we are in the world. My first experience using zoom was amazing, and have been using it ever since. I’d reccomend this product to anybody who needs an easy service to communicate with team mates, clients, or even potential clients! What do you dislike? There’s not really much bad to say about zoom besides the need to keep progressing and updating its service to fit the needs it can’t now for ...

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Anonymous

02/11/19

3.5 out of 5

Good for multi person use

What do you like best? Able to connect multiple people on one platform easily, video capability is clear but can also go private if not wanting to be seen. What do you dislike? wish you could customize your call code so you could make it something easy to remember and duplicate Recommendations to others considering the product I found Skype difficult and not supported by some browsers. Not as user friendly as zoom for business purposes with multiple people. What business problems ...

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A

Anonymous

02/10/19

5 out of 5

Zoom is a great training tool to recreate your classroom in the cloud!

What do you like best? We have decided to implement Zoom within our Talent Development team as our primary webinar tool. We wanted to recreate the traditional classroom environment in the cloud and Zoom allows us to do just that. Virtual Whiteboards, hands up, screen sharing, annotation, pools, chat, and more. The features compare to tools like 'Go To Training' which cost 10 times the price per license. zoom offers great overall value. Zoom has such high quality video and is the only tool ...

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A

Anonymous

02/10/19

5 out of 5

We conferencing made easy

What do you like best? I love that you can web conference on a smartphone and tablet as well as PC, laptop. What do you dislike? Haven't found much that I dislike so far. What business problems are you solving with the product? What benefits have you realized? Business associates located in US and Caribbean and the quality of our meetings are not diminished

A

Anonymous

02/10/19

3.5 out of 5

Best video conference system there is

What do you like best? Love the easy simplicity of setting up chat rooms What do you dislike? There isn’t anything I can think of that I don’t like What business problems are you solving with the product? What benefits have you realized? Great for virtual company meetings or brainstorming sessions

A

Anonymous

02/10/19

4 out of 5

Relatively easy

What do you like best? Sound and video good quality has reputation as a secure service What do you dislike? I should have taken more time to familiarise myself with IIntroduction to Zoom as had difficulty connecting at the beginning and will do that before I do another session What business problems are you solving with the product? What benefits have you realized? Secure Counselling

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Anonymous

02/10/19

3.5 out of 5

One stop solution for all your virtual meetings

What do you like best? The mere ease of starting or connecting to a meeting with no complex steps. Simplicity is the key. What do you dislike? The video quality is a little downgraded. Also, always showing the button to mute and unmutebthe mic will help a lot What business problems are you solving with the product? What benefits have you realized? Teams can connect wherever they are, connectivity is not an issie anymore.

A

Anonymous

02/10/19

4.5 out of 5

Zoom is what Skype could have been!

What do you like best? Zoom is my favorite conferencing software. Not only it is reliable but also fast. There is no limit on how many people you can invite to a video / audio conference and it rarely stops working unlike Skype! What do you dislike? Nothing in particular. Zoom could do a better job at detecting Audio and Camera sources automatically. What business problems are you solving with the product? What benefits have you realized? Scheduling and doing video conference calls ...

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A

Anonymous

02/10/19

4.5 out of 5

good meeting

What do you like best? Easy to schedule, everythind went well for the different participants in different cities and time zones.. What do you dislike? Sometimes ther was some audio feedback, especielly in the last quarter of hour. What business problems are you solving with the product? What benefits have you realized? It is allowing such communication to happen , in a timely fshion, for our national scientific committee.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].