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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5311-5320 out of 6134

A

Anonymous

02/12/19

4 out of 5

Good quality, simple to use

What do you like best? Easy to set up a conference. The quality is typically very good. What do you dislike? Occasionally have issues with 1 click meetings on an iPhone What business problems are you solving with the product? What benefits have you realized? Connecting internally with people based in other locations. Connecting externally with suppliers, contractors, and data providers.

A

Anonymous

02/12/19

5 out of 5

Web Conferencing software for use in all organization

What do you like best? Its reliable and simple to use. Supports the user in executing online meetings and other video conferencing needs. Its affordable and lowly priced making affordable to all users. What do you dislike? Its facing strong competition from other web conferencing solutions that are diversifying and updating their platforms excellently on daily basis. Recommendations to others considering the product Zoom is excellent, affordable and reliable and using it ...

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A

Anonymous

02/12/19

2.5 out of 5

Great but not unique

What do you like best? I like the option of screen sharing - makes presentations and reviews much much easier. What do you dislike? I dislike the echoes. It seems to have more than other platforms like skype and bluejeans. Recommendations to others considering the product It's fairly typical and much like the other video conferencing resources out there. What business problems are you solving with the product? What benefits have you realized? Helped to collaborate with teams in ...

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A

Anonymous

02/12/19

5 out of 5

Amazing View Conference Tool

What do you like best? It's an amazing tool which connects seamlessly across platforms. we attend meeting from across the world. It can easily handle more than 40 users at the same point. Enabling multiple users to share at the same time. What do you dislike? we i don't have any to be specific. if they can add apps on top it is useful like poll etc. Recommendations to others considering the product Make sure to do a poc before deciding the tool What business problems are you ...

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A

Anonymous

02/12/19

5 out of 5

Video conferencing made easy

What do you like best? 1The ease of setting up video conference calls 2Integrating with google calendar 3Record feature What do you dislike? 1The 40 minute time limit on the free version 2 the controls panel is irritating when screensharing What business problems are you solving with the product? What benefits have you realized? quickly setting up a screensharing videochat. irrespective of not being at the same place, we get code reviews done

A

Anonymous

02/12/19

5 out of 5

Zoom is a great video conference platform

What do you like best? The user interface is sleek and easy to use. My colleagues and I use it for meetings and review sessions and Zoom has made it possible to have productive meetings from remote locations. What do you dislike? My colleagues and I agree that the music during the review sessions is annoying. I wish Zoom used calmer and more quiet music. Recommendations to others considering the product Definitely get Zoom if you want an easy way to meet and work with colleagues ...

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A

Anonymous

02/12/19

5 out of 5

Easy for Group Video chat

What do you like best? It is so useful when wanting to video chat with groups What do you dislike? A little difficult to navigate on mobile app at first Recommendations to others considering the product Great for businesses who want to utilize an app for conference video chats! What business problems are you solving with the product? What benefits have you realized? Has made conference calls a lot easier

A

Anonymous

02/12/19

5 out of 5

Good quality video

What do you like best? I like that is quick and easy and that I can see the person that I'm having a meeting with clearly What do you dislike? Sometimes it gets a little staticky, but I see it improving daily Recommendations to others considering the product Try it for yourself and see if it works for your business What business problems are you solving with the product? What benefits have you realized? We are solving lots of business problems by doing video chat when others in ...

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A

Anonymous

02/12/19

5 out of 5

Very happy customer

What do you like best? Extremely happy with their service and customer service What do you dislike? I don’t dislike the tool and would recommend it to everyone What business problems are you solving with the product? What benefits have you realized? Client meetings and interview calls

A

Anonymous

02/12/19

5 out of 5

Zoom Video Conferencing

What do you like best? Zoom in many ways can be easier to use and access than its biggest competitors I'd say. Although it largely works just as good. It is very easy to use right upon downloading and not difficult to join meetings with codes when doing group calls or recording video. What do you dislike? The interface can hide the buttons in tricky places sometimes I feel, and it may be hard to find help or seemingly missing options in the menu, but overall it is able to do its ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].