9.8
SpotScore
Zoom Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 5301-5310 out of 6134
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Anonymous
02/12/19
Handy tool for conducting meetings
What do you like best? It's an easy to use platform for meetings. Functionality seems good and I have not run into any issues with the product. What do you dislike? The version used by one of our vendors kept kicking us out after 40 minutes. Since most of the meetings we had with them went beyond, this required us to have to reset multiple meetings which was a time drag. What business problems are you solving with the product? What benefits have you realized? Ability to have virtual ...
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Anonymous
02/12/19
Pretty good for webinars
What do you like best? If you are interested in a good webinar software, then Zoom is a good option. What do you dislike? Though Zoom is a good option, it is not the best. Recommendations to others considering the product Good choice to try out. Maybe you might like it. There are some good features. There is a free and a paid version. The free version only lets you host a 40 min meeting. What business problems are you solving with the product? What benefits have you realized? ...
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Anonymous
02/12/19
Zoom is an easy way to conduct virtual meetings
What do you like best? Zoom is an easy way to conduct virtual meetings. It's very user-friendly and simple. You can hold one on one meetings or webinars with this software. What do you dislike? Everyone who uses Zoom for a meeting will have to download the software first. This might be inconvenient for some. Recommendations to others considering the product If you find other web conferencing software to be too confusing or unprofessional, give Zoom a try. What business problems ...
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Anonymous
02/12/19
Zoom for Conferencing
What do you like best? Zoom is easy to use and convenient. The design and layout of zoom is user friendly and set up is minimal. What do you dislike? Have not run into anything I dislike so far, other than the fact that I wish that our department had more licenses available. The free version of Zoom is limited to one hour meetings. What business problems are you solving with the product? What benefits have you realized? Zoom has a HIPAA compliant setting which is great for use in ...
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Anonymous
02/12/19
Experience with duo
What do you like best? Zoom other name is duo. It is the best app for video call. Best thing that I liked is that it is very easy to use. And also best video conference also. Loved it. What do you dislike? I didn't dislike zoom. Because it is the best app for video calls. What business problems are you solving with the product? What benefits have you realized? Taking interview for my office.
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Anonymous
02/12/19
Great for Telecommunication
What do you like best? Zoom provides an efficient and convieient way to have group meetings. The settings are easy to users and adding multiple users to the party is simple. What do you dislike? It is a bit limiting that a Gmail account is necessary for an account. What business problems are you solving with the product? What benefits have you realized? Telecommunication has become much easier when holding meetings with off base sites.
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Anonymous
02/12/19
Zoom is the best
What do you like best? Zoom makes day to day collaboration with remote people a breeze What do you dislike? The UI was hard to understand initially after using tools like hangouts. What business problems are you solving with the product? What benefits have you realized? Zoom makes day to day collaboration with remote people a breeze
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Anonymous
02/12/19
Versatile
What do you like best? I have my account setup so its really easy to access with a simple https://zoom.us/j/PHONENUMBER. That allows me to give it out a simple URL and help people remotely. What do you dislike? I don't think $15 a month per host is the cheapest solution. I would like to see a way to integrate it into an IP phone system but currently its not offered. Recommendations to others considering the product Make sure you setup a URL for someone to quickly join your ...
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Anonymous
02/12/19
Easy helpful program
What do you like best? I like that you can organize and schedule meetings with people outside of the office and can share your screen for others to view. What do you dislike? I dislike the audio quality. Sometimes it is difficult to hear what others are saying and there is a time delay after speaking. What business problems are you solving with the product? What benefits have you realized? We use Zoom to communicate with our contracted companies in other states.
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Anonymous
02/12/19
Senior Account Executive
What do you like best? It's pretty intuitive and the automatic recordings are nice to listen back on. What do you dislike? Having my prospects download something.... sometimes the audio lags. What business problems are you solving with the product? What benefits have you realized? Love the face to face interactions with prospects - helps to build relationships.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].