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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5321-5330 out of 6134

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Anonymous

02/12/19

5 out of 5

My favorite platform for online meetings!

What do you like best? One thing that I like best about Zoom is the ease of use. This platform is super easy to use! When we plan a meeting or training, we simply send out a link to everyone we want to join us. They can click the link and view us live. It is also great to be able to record our trainings/meetings to be able to share later! What do you dislike? There really is nothing that I can think of that I dislike about Zoom. As I use it more, there may be things that come up. But ...

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Anonymous

02/12/19

5 out of 5

Good option all around

What do you like best? It is reliable and does everything I need. They even have a free version that is likely sufficient for many but will at least let you test it (40 min max What do you dislike? It isn't quite as common as WebEx, so clients are less likely to already have it installed. Recommendations to others considering the product Try the free version to test it out. What business problems are you solving with the product? What benefits have you realized? I am 100% ...

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Anonymous

02/12/19

5 out of 5

Zoom Review

What do you like best? Easy to use, very user friendly. No issues with screen sharing and presenting to clients. Able to have multiple people on the webinar and not have issues like other solutions. Software didn't freeze or timeout. What do you dislike? Somethings were hard to navigate at first, but eventually found the settings with the help of on live videos and coworkers showing how to use it. What business problems are you solving with the product? What benefits have you ...

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Anonymous

02/12/19

5 out of 5

So easy & reliable!

What do you like best? Love how easy and quick it is to pop into a meeting whether it's been planned/scheduled or unplanned. Also love that the same meeting number can be reused. What do you dislike? Scheduling/sending out meetings is a little confusing. Recommendations to others considering the product Best video conferencing system out there What business problems are you solving with the product? What benefits have you realized? Remote work/training is made easy with zoom. We ...

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Anonymous

02/12/19

5 out of 5

Clear picture, great sound

What do you like best? I like being able to conference in many people without losing picture quality. What do you dislike? Sometimes, sound quality decreases based off of how many people are in the chat. What business problems are you solving with the product? What benefits have you realized? Business benefits include making connections with others you cannot see face to face.

A

Anonymous

02/12/19

5 out of 5

Easy to use

What do you like best? Easy to start a new meeting or joing an existent one What do you dislike? I miss the feature to draw on the screen temporarily! What business problems are you solving with the product? What benefits have you realized? Zoom handles all meetings we need

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Anonymous

02/12/19

4 out of 5

Great tool for video conferencing

What do you like best? Great uninterrupted video conferencing and easy screen sharing What do you dislike? Sometimes we have to log into google again to join a call What business problems are you solving with the product? What benefits have you realized? Video Conferencing

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Anonymous

02/11/19

4 out of 5

Good for remote work

What do you like best? It's great when you have the ability to connect with people to do work, or meet for class when people live all over the place or get hit my a snowstorm like we did in Seattle! What do you dislike? I find the connections to be weaker than when I use other mediums like Skype. What business problems are you solving with the product? What benefits have you realized? Like mentioned above, the benefit is the convenience of meeting others when schedules are busy.

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Anonymous

02/11/19

4 out of 5

Good for short video webinars and educational videos

What do you like best? Students who rsvp can attend only. It maintains the attendence and responds to all the doubts raised by the attendees What do you dislike? A download of the application is required before attending and user needs to create the account before attending a meeting Recommendations to others considering the product Zoom is good Lacks a little sunce it needs a login as well as an application to be downloaded in advance What business problems are you solving ...

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Anonymous

02/11/19

4 out of 5

Good video conferencing software

What do you like best? Intuitive program for high-attendance screenshares with built-in recording tool. What do you dislike? Zoom app stability is marginal on iOS; better performance with call-in. What business problems are you solving with the product? What benefits have you realized? Good solution for high-attendance meetings.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].