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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5271-5280 out of 6134

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Anonymous

02/12/19

4.5 out of 5

easy to use, wonderful tool for live discussions

What do you like best? multiple options for logging in, apps available for mobile connect What do you dislike? multiple options not straightforward, learned via trial and error What business problems are you solving with the product? What benefits have you realized? live discussions

A

Anonymous

02/12/19

3.5 out of 5

Good video conferencing software

What do you like best? Once on the call, quality is solid and rarely ever drops. Easy installation and easy for non-zoom users to jump into. What do you dislike? Sign-up process was a pain and there are constant updates that need to be made. Desktop application seems to be a bit siloed from the rest of the web platform. Recommendations to others considering the product Make sure it's right for your use, may be a good solution for consistent meetings. What business problems are you ...

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A

Anonymous

02/12/19

4.5 out of 5

Review of Zoom Group Messaging and Mobile Meetings

What do you like best? I like how multiple people can participate in a meeting at one time no matter where they might be located. What do you dislike? There isn't one particular thing I can think of that I dislike about the program. What business problems are you solving with the product? What benefits have you realized? Our daycare center can participate in required trainings on site without having to find transportation.

A

Anonymous

02/12/19

4.5 out of 5

Convenient and fast way to conduct global group meetings

What do you like best? The feature that allows you to share presentations through video and all participants of the meeting can edit/mark on it. What do you dislike? Nothing! I haven't come across any such feature of zoom that I dislike. I am really content with this platform. Recommendations to others considering the product I highly recommend using Zoom to everyone. I first used zoom in my university meeting from India with my college counselors in the US and ever since I have ...

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A

Anonymous

02/12/19

4.5 out of 5

The Zoom is accessible tool and connects people quicly to the world in important communications

What do you like best? https://zoom.us/j/615316054. this is ongoing but Iam trying quick revie to pace it. this has been useful with other international meeting which helped me to understand other collegues sounding the similar problems. it is an accessible tool especially with prepared sessions and good internet. there are hep boxes on the web. What do you dislike? this time my ID meeting number is not send in my email so I failed to join the meeting on time. I may be ...

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A

Anonymous

02/12/19

4.5 out of 5

Easy to use and simple UI.

What do you like best? I like that the Zoom platform integrates across my Google Calendar and other G-suite applications. The user interface is easy-to-use and the added capabilities, like recording, are very valuable. What do you dislike? Our team has had a hard time adopting the platform because it is not always clear whether to use the personal unique ID or a group meeting ID. Recommendations to others considering the product Set-up all users with Zoom-implemented training. ...

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Anonymous

02/12/19

4.5 out of 5

User

What do you like best? Multiple clear video conference call with team What do you dislike? Not fast and easy to connect and invites bot simple erc What business problems are you solving with the product? What benefits have you realized? Multi location con calls

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Anonymous

02/12/19

4.5 out of 5

Great tool for team meetings

What do you like best? The ability to talk to anyone in the organization, create groups, conduct meetings with screen share and remote screen control, and be able to do that across organizations and even with people who have the free non-corporate accounts. What do you dislike? There are several ways of creating a group chat, each having their own little nuances, confusing group members. If there was just one standard way of creating a group, that would have been easier and simpler. ...

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A

Anonymous

02/12/19

4.5 out of 5

Easy to use

What do you like best? We are able to host multiple people in one location! What do you dislike? sometimes the video does not come in clear-can be frustrating at times. What business problems are you solving with the product? What benefits have you realized? accountability with my colleagues

A

Anonymous

02/12/19

5 out of 5

Amazing buisness conference video app

What do you like best? I enjoy how you can have multiple people logged into the account. You are also able to record, chat and share screens with who you’re communicating with. What do you dislike? I don’t dislike anything about the app. It’s an amazing tool to have and highly recommend it to anyone who is looking for a business tool to communicate much easier. What business problems are you solving with the product? What benefits have you realized? I’m able to have business ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].