9.8
SpotScore

Zoom Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 5281-5290 out of 6134
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Anonymous
02/12/19
Product specialist
What do you like best? I enjoy being able to use zoom for meetings and job training. What do you dislike? I enjoy the convenience that zoom provides for myself and others. What business problems are you solving with the product? What benefits have you realized? Zoom helps with questions and or concerns about the product we or service that is being offered.
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Anonymous
02/12/19
Great Platform
What do you like best? I enjoy the personalized invites and the multiple levels of commitment. It's also easy to record and store videos. What do you dislike? The price for basic service could be less, since not everyone needs the platform for everyday use or for multiple users. Recommendations to others considering the product You can record meetings, which is beneficial for many. What business problems are you solving with the product? What benefits have you realized? It is ...
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Anonymous
02/12/19
Great product that is intuitive and easy to use
What do you like best? Bells and Whistles are available without adding complexity What do you dislike? that I need to pay to get more! Seriously, the package is great What business problems are you solving with the product? What benefits have you realized? making interaction with remote users more personal and making the "team" extend to the more remote staff members
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Anonymous
02/12/19
Great Quality Service
What do you like best? I really like the option to record to cloud or to computer What do you dislike? The long codes to join a conference can be a pain What business problems are you solving with the product? What benefits have you realized? Large conference calls are higher quality for the group
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Anonymous
02/12/19
Zoom is amazing
What do you like best? This application is super easy to use and full of rich features. It has outperformed all of the comparable products I’ve used. What do you dislike? So far, nothing. I love it. I haven’t yet found anything I really dislike. It’s functional and meets our needs Recommendations to others considering the product Yes!!!!! What business problems are you solving with the product? What benefits have you realized? I am able to communicate with clients around the ...
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Anonymous
02/12/19
Zoom for Conferencing
What do you like best? It is very easy to use and the feedback as to who is talking at any given time is fantastic. The quality of video and audio is excellent even during low bandwidth moments. What do you dislike? If one person organizes a Zoom call it is very difficult to allow other people to reschedule or move the call. Recommendations to others considering the product Use it! What business problems are you solving with the product? What benefits have you realized? I work ...
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Anonymous
02/12/19
Use Zoom for virtual field trips
What do you like best? Ease in connection and communication for a variety of virtual connections. What do you dislike? Lag time. Sometimes there is a lag due to the higher demand for bandwidth. Recommendations to others considering the product Be sure to have quality equipment and plenty of bandwidth What business problems are you solving with the product? What benefits have you realized? Creating and connecting to organizations anywhere in the US allowing our students to stay ...
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Anonymous
02/12/19
High quality audio and video, is easy to use, and has all the features I need
What do you like best? It's surprising simplicity ... very intuitive. What do you dislike? can't think of anything ... really! I don't dislike anything that I can think of Recommendations to others considering the product If you want simple and straightforward and high quality for your online meetings, Zoom is for you. What business problems are you solving with the product? What benefits have you realized? Online demos and webinars for our offering and lots of planned and ...
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Anonymous
02/12/19
Great for group interviews
What do you like best? Super clear quality and little lag. It has options to mute each speaker, and multiple view options. For example, you can view the speaker's screen for a presentation, or switch to "speaker view" so that each person speaking automatically displays larger while they are talking. You can also switch to separate "break out rooms" as if you were splitting from one large group in a shared room to smaller rooms. Much preferred to skype or google interviews. What do you ...
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Anonymous
02/12/19
Zoom Review
What do you like best? Unlimited meetings, Scalable platform,Has a limited free plan and Excellent webinar reporting features What do you dislike? Expensive,Too many plan options and Everyone needs Zoom What business problems are you solving with the product? What benefits have you realized? If you want to run a successful Zoom event, your webinar attendees will also need to download Zoom to access your meeting. This process is quick, but it can be a turnoff to some webinar and ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].