9.8
SpotScore
Zoom Reviews in November 2026: User Ratings, Pros & Cons
Connect, collaborate, and conquer from anywhere.
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 5261-5270 out of 6134
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Anonymous
02/13/19
Makes meetings a breeze
What do you like best? Seamless to use, can connect and talk to multiple office locations with ease What do you dislike? Audio can sometimes be buggy, depending on your computer/browser it can be a data/bandwidth monster What business problems are you solving with the product? What benefits have you realized? Coordination between team members when it comes to being on the same page, and the value of face to face conversation
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Anonymous
02/13/19
Works for our large agency
What do you like best? I like that the scheduling feature links so seamlessly with our Microsoft outlook calendars. It's also a pretty user friendly software. What do you dislike? Once you open the app, you need to start the task manager to actually completely close out of it. Dont know why that is, but it is annoying. It's also annoyingly clunky to adjust the times for the length of the meeting. What business problems are you solving with the product? What benefits have you ...
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Anonymous
02/13/19
Can be confusing
What do you like best? Zoom is a quick way to chat with someone quickly but if you're used to the widely-used Skype platform, Zoom isn't laid out in a compatible way. What do you dislike? There's a learning curve that isn't helpful when a client is having to also use it, and cannot figure it out so the meeting cannot start on time. It's easier to use Skype or something people use more. What business problems are you solving with the product? What benefits have you realized? ability ...
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Anonymous
02/13/19
Not a fan
What do you like best? The multi-person video chat is the only redeeming feature What do you dislike? It's very confusing to use, and the sound quality is horrible. What business problems are you solving with the product? What benefits have you realized? customer meetings
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Anonymous
02/13/19
Effective, Easy to Use, Reliable Service
What do you like best? Very easy to join meetings, share screens and have both video calls or voice calls smoothly and seamlessly over the internet. Love that anyone can join the call over the internet or on a mobile phone simply by clicking a link. Calls are not choppy or difficult to hear. Video is claer. What do you dislike? Occasional disfunction with the camera or sound when beginning a meeting, where the only way to avoid is restarting call. Other than this, I have very few ...
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Anonymous
02/13/19
Solid video conferencing platform
What do you like best? I Slack/email my personal room URL all the time. It's part of every single meeting invite I send. I even host meditation sessions for staff in my Zoom room... What do you dislike? The UI could be a bit fresher. It's not very contemporary but I put performance first and Zoom delivers. Recommendations to others considering the product Zoom is becoming a standard in web conferencing. We worked with a design partner two years ago. We started using their Google ...
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Anonymous
02/13/19
zoom cost effective tool for remote working
What do you like best? Price point is very good , support for all platforms What do you dislike? Free trial is pretty limited doesnt give enough time to explore all the features Recommendations to others considering the product very good tool keep tab on recording specially while in trial phase What business problems are you solving with the product? What benefits have you realized? Doing demo to our prospects
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Anonymous
02/13/19
Easy to use video conference
What do you like best? Video conference is a must for software sales and Zoom is the leader for a reason! The controls are easy to understand and its nice that you can dial in via computer audio or your telephone. Google calendar integration also makes setting any meeting into a zoom meeting super easy What do you dislike? You do have to download the zoom meeting client, if you are hosting a presentation with someone who has never used zoom before this can cause a little bit of a ...
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Anonymous
02/13/19
zoom video
What do you like best? zoom allows me to easily share my screen when video conferencing What do you dislike? can't see person and screen at same time What business problems are you solving with the product? What benefits have you realized? able to meet a discuss problems with team more frequently and efficiently
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Anonymous
02/12/19
Reliable System
What do you like best? This video conferencing is easy to use without being annoying to function with many participants in a meeting. What do you dislike? Set up for folks who are not tech savy is somewhat difficult. What business problems are you solving with the product? What benefits have you realized? Meeting with a staff located in multiple cities.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].