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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5211-5220 out of 6134

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Anonymous

02/14/19

5 out of 5

Zoom Review

What do you like best? I love that Zoom can be used to have professional development meetings with people all over the world. It allows you to work remotely and access information and people at your own convenience. What do you dislike? If the internet connection is slow, zoom does not work effectively and there is a delay between you and other participants. Recommendations to others considering the product Make sure you have a good internet connection and log in early to see and ...

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A

Anonymous

02/14/19

5 out of 5

Great except it removes itself at times.

What do you like best? It's very user friendly and allows collaboration with teams across the country. What do you dislike? It randomly disappears from my computer and I have to re-download it. Recommendations to others considering the product I've used other video conferencing software like Skype and Hipchat and must say I prefer zoom's platform from the view to reliability and ease of access. What business problems are you solving with the product? What benefits have you ...

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Anonymous

02/14/19

4.5 out of 5

Very versatile online meeting tool with good user interface

What do you like best? guests don't need to register their accounts to join the meeting. good for me to have online meeting with people from other countries What do you dislike? you have to download an app or a plugin to do the meeting, no web meeting feature What business problems are you solving with the product? What benefits have you realized? free international video conference call for a small group of people with each meeting less than 40 mins

A

Anonymous

02/14/19

4.5 out of 5

Super Simple

What do you like best? Instant meeting, screen share and giving control What do you dislike? Sometimes if you do screen share, for every new window you need to hit the screen share again What business problems are you solving with the product? What benefits have you realized? User support, Vendor troubleshooting

A

Anonymous

02/14/19

4.5 out of 5

Solid Video conferencing tool for businesses and sales

What do you like best? Easy to use platform with multiple integrations What do you dislike? I enjoy most features. Only thing is when joining with one click call, its very hard to determine who is speaking and how many others. What business problems are you solving with the product? What benefits have you realized? communication and meeting scheduling

A

Anonymous

02/14/19

4.5 out of 5

Meets expectations and a reliable product

What do you like best? It's a clean, easy to use, very functional product. Love the Google Calendar extension for instant link into a new invitation. What do you dislike? There is a slight issue with the controls disappearing at times during my calls which would put me in a brief panic when I wanted to share or switch screens. However this could also be user error but I never figured out an easy way to avoid this so I attribute some of the blame to Zoom. Recommendations to others ...

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A

Anonymous

02/14/19

4.5 out of 5

Conferencia y soporte remoto

What do you like best? Conexión remota que tiene muchas funcionalidades que permiten comunicarse con diferentes lugares del mundo ya sea para un soporte remoto o visualizar información de diferentes computadoras. Herramienta de gran utilidad para conferencias y reuniones compartir pantalla entre otras funcionalidades de gran uso. What do you dislike? Se puede mejorar la conexión con menores resoluciones. Recommendations to others considering the product Si recomiendo 100% la ...

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Anonymous

02/14/19

3 out of 5

Easy Video Conferencing (with integrations)

What do you like best? I do like the fact that anyone can access a meeting (if they've downloaded the software by simply clicking a link. This makes for easy alignment. What do you dislike? I do not like the occasional trip ups with audio that I've experienced over the years. What business problems are you solving with the product? What benefits have you realized? We are using Zoom to better connect employees throughout offices. Remote ones, too.

A

Anonymous

02/14/19

4 out of 5

Zoom for Conferencing

What do you like best? Zoom is easy to use and connect with others for teleconferencing. What do you dislike? There is nothing I dislike about Zoom or its use. What business problems are you solving with the product? What benefits have you realized? By conferencing with others via Zoom we are able to have virtual face to face meetings discussing problems and solutions. We are able to see the product and discuss it in realtime.

A

Anonymous

02/14/19

4 out of 5

Efficient Meetings on the Go

What do you like best? You can dial in without using your real number ... I work on both private and public lines. What do you dislike? It seemed difficult to set up quickly before the first use. Definitely play with the app before using it. What business problems are you solving with the product? What benefits have you realized? Multiple people who work across multiple states but need to meet in person to streamline business.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].