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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5201-5210 out of 6134

A

Anonymous

02/14/19

5 out of 5

Great way to conference

What do you like best? Free version allows 40 minute conferences What do you dislike? Service sometimes cuts in and out. Other than that it’s confusing to have a personal conference room and a meeting conference room What business problems are you solving with the product? What benefits have you realized? Getting the team together

A

Anonymous

02/14/19

5 out of 5

Best video calling app

What do you like best? Zoom is the most reliable video calling app I’ve used. It’s quality has been better than Skype and much more professional than FaceTime. I love the messaging option too. Very convenient. What do you dislike? Nothing to dislike. No complaints from me! What business problems are you solving with the product? What benefits have you realized? The ease of conductiny video interviews with zoom has been awesome. It portrays professionalism.

A

Anonymous

02/14/19

5 out of 5

Makes large volume of conference calls easy to schedule

What do you like best? The Zoom feature for Outlook makes scheduling conference calls as easy as clicking a button - the directions and dial-in instructions are clear and easy to follow. What do you dislike? Maybe there could be more features included in Zoom - a way to exclude certain international numbers from automatically appearing in calendar invites. What business problems are you solving with the product? What benefits have you realized? When scheduling calls with multiple ...

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A

Anonymous

02/14/19

4.5 out of 5

Finally, a reliable meeting interface

What do you like best? Much, much easier to use than older versions of Google Hangout and Cisco WebEx. What do you dislike? Nothing, to date. What a relief to have a reliable and user-friendly meeting software experience. I felt like other options I tried were not at all user-friendly, either during login/call-in or during the meeting itself. Recommendations to others considering the product Go for it! What business problems are you solving with the product? What benefits have you ...

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A

Anonymous

02/14/19

5 out of 5

Work is easy

What do you like best? As a web developper, talking with collaborators when i like and without problems. What do you dislike? Connexion lags but you're not responsible. What business problems are you solving with the product? What benefits have you realized? WebDevelopment problems can be solved with people living in another part of the world

A

Anonymous

02/14/19

5 out of 5

Best Videoconferencing Software on the Planet!

What do you like best? There's too much to love about Zoom to just pick one thing that's the best. How about the ability to put multiple offices in a single virtual room together? How about the ability to moderate the conference and allow people to ask questions via raising their virtual hands or a chat. But maybe the best part is the ability to multi-share and annotate each other's screens. Zoom is basically the classroom of the future. What do you dislike? There's not much to ...

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A

Anonymous

02/14/19

5 out of 5

care concierge

What do you like best? ease of use and reliability for the most part What do you dislike? sometimes there are some connection issues, i don't like how long the use codes are What business problems are you solving with the product? What benefits have you realized? collaboration and informing clients of what we offer

A

Anonymous

02/14/19

5 out of 5

Reliable and easy to use

What do you like best? Zoom is easy to use, easy for first time users to get in just minutes before a call What do you dislike? Sometimes I create meetings instead of webinars... so maybe a different color interface for each could help. What business problems are you solving with the product? What benefits have you realized? Able to connect with people all over the world

A

Anonymous

02/14/19

5 out of 5

the best platform for virtual events

What do you like best? the technology itself. the ability to hold a meeting and people from anywhere and everywhere can join. the ease of use and the features and updates they're constantly releasing. I really love that they help make the system as easy to use as possible through their educational webinars What do you dislike? I'd love if they sold different plans for the 100 and 1000 participant seats instead of purchasing them as add-ons. Recommendations to others considering the ...

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A

Anonymous

02/14/19

5 out of 5

Very good quality, intuitive and effective

What do you like best? The ScreenSharing option, the chat and mute/unmute option What do you dislike? Some possible delays due to the speed of the internet What business problems are you solving with the product? What benefits have you realized? Videoconf, Selling, Training on line, Coaching on line

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].