9.8
SpotScore
Zoom Reviews in November 2026: User Ratings, Pros & Cons
Connect, collaborate, and conquer from anywhere.
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 5191-5200 out of 6134
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Anonymous
02/14/19
Zoom Easy
What do you like best? I've been a part of lots of Zoom Webinars in the last two years but just hosted my own for the first time. I love their instructional videos. I found it very easy to determine the settings that would work best for my use. What do you dislike? There is a learning curve. I think that would be true of any video conferencing service as robust as Zoom but you should plan to take a few hours practicing and learning to use it. Recommendations to others considering the ...
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Anonymous
02/14/19
Zoom in Research
What do you like best? I like the ability to record meetings, and easily organize conversations as a moderator. Without much effort it is easy to use as a webinar platform as well. What do you dislike? The different package are kind of hard to figure out, for example, knowing that you need to purchase licenses for multiple hosts isn't obvious in the beginning. Recommendations to others considering the product Explore each package really well before purchasing. What business ...
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Anonymous
02/14/19
It was easy to connect for everyone
What do you like best? In resource limiting countries and unstable internet it works well What do you dislike? So far nothing all is good was given unlimited time What business problems are you solving with the product? What benefits have you realized? Technical support from US and Europe to better manage patient
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Anonymous
02/14/19
Great collaboration tool
What do you like best? The video and voice conferencing are great along with the simplicity of the mobile app. What do you dislike? I cannot say I dislike anything, but it would be good if there are better video backgrounds. What business problems are you solving with the product? What benefits have you realized? Reduce cost in travel is a major benefit for us.
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Anonymous
02/14/19
Zoom is efficient and effective for meetings
What do you like best? I like that it requires very few steps to use. It is also simple and user friendly, but still completely functional. What do you dislike? I don’t have any complaints for Zoom. It’s fast and I haven’t had issues with connection. What business problems are you solving with the product? What benefits have you realized? Conference meetings from afar. It makes group calls very convenient and sharing desktop presentations.
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Anonymous
02/14/19
Easy video conferences
What do you like best? I love the good connection. The screen-share option is essential. I also like that you can connect with multiple people at once. It's great for discussion groups. The option to turn on and off your microphone and video separately is really nice. What do you dislike? I don't like that users have to have an account to join the call. What business problems are you solving with the product? What benefits have you realized? It has been awesome for interviews with ...
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Anonymous
02/14/19
Fun and reliable
What do you like best? Seamless experience from mobile or desktop, on WiFi or on cellular, for 1:1 or up to 12 parties in conference. What do you dislike? I am being nitpicky here when I say: The mute button and associated keyboard shortcut required several uses and practice to get down pat. What business problems are you solving with the product? What benefits have you realized? Most recently, close collaboration with teammates in 3 time zones, aligning on goals and talking ...
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Anonymous
02/14/19
The professionals meeting place.
What do you like best? Its quite easy and inexpensive. Offer greater and support instance support to their customer therefore very reliable. Zoom integrate well with other product such as google calendar and slack. What do you dislike? Zoom have many setting and sometimes it can be confusing when doing some adjustment. Recommendations to others considering the product Zoom offer the best features than any other conference app , It enhance efficiency, save travelling cost and ...
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Anonymous
02/14/19
Video Conferencing like never before
What do you like best? The easy of sharing the conference call code among colleagues and other businesses. I had a call the other day where the other person didn't have zoom but was still able to join the call. That makes it so much easier for us to do our day to day jobs without interruption. What do you dislike? The feature where you can only call for 44 minutes is a huge downfall unless you upgrade. It just hung up on my call the other day when it went longer than expected. What ...
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Anonymous
02/14/19
Use of meeting platform
What do you like best? This is a very easy to use meeting platform. What do you dislike? I have found nothing to dislike when using Zoom What business problems are you solving with the product? What benefits have you realized? Group meetings at different locations
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].