9.8
SpotScore
Zoom Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 5181-5190 out of 6134
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Anonymous
02/15/19
Not bad video conferencing software
What do you like best? Once you got the video conferencing started it was smooth What do you dislike? Was kind of confusing to get invite and know what to do What business problems are you solving with the product? What benefits have you realized? Long distance communication
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Anonymous
02/14/19
Zoom earns new funding and blows the competition away
What do you like best? Video conferencing is the main source nowadays for how we talk to our clients and even internal employees, and Zoom does this better than anyone. Their drastically easy to use interface is superior and the ability for other ppl in the video confrenence to take over controls or the 1on1 screen override control, makes this a great tool for every horizontal market in a company. What do you dislike? For once, I actually don’t have any negative marks against a ...
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Anonymous
02/14/19
We really like Zoom here at the Office
What do you like best? It was easy to connect to the other party, no matter where we were located. We had video and audio working in a matter of minutes. What do you dislike? I would say the fact that you have to download something in order to be connected Recommendations to others considering the product Do it! I've used other products in the same field and nothing compares to Zoom. What business problems are you solving with the product? What benefits have you realized? ...
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Anonymous
02/14/19
Clear video despite clunky interface
What do you like best? The video was clear with low lag and had few glitches or pauses. What do you dislike? The UX of the interface is confusing, ugly, unclear. It's very funky. Looks like a 90s web page. Recommendations to others considering the product Give it a try and see if it suits you. There are so many options to choose from. What business problems are you solving with the product? What benefits have you realized? We're looking for a company-wide alternative to Skype ...
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Anonymous
02/14/19
Effective for large-scale business calls
What do you like best? I like the fact that there was no lag or buffer pauses even though there were 50+ people on the call. What do you dislike? I disliked the fact that only 5 face show up on the side at a time, and that doesn't change based on who is talking. What business problems are you solving with the product? What benefits have you realized? Zoom allows our company to meet with other branches around the country, all at the same time. Since we are a national nonprofit, this ...
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Anonymous
02/14/19
Zoom is great
What do you like best? I like that it works really well on mobile too What do you dislike? I’m not sure I dislike anything about it, maybe I haven’t used enough yet Recommendations to others considering the product There’s a lot of software for virtual meetings. We found zoom to work for us. What business problems are you solving with the product? What benefits have you realized? Communicating with remote coworkers
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Anonymous
02/14/19
Zoom makes it easy to work remotely
What do you like best? Zoom has allowed us to keep in touch virtually and provides a great resource for meetings with clients and vendors. You can easily share your audio, video, and screen. What do you dislike? Zoom is great but it does have the occasional outage. It can also be pricey depending on the plan you have and how many people are using it. Recommendations to others considering the product Zoom is great for personal use as well as business. It allows me to keep in touch ...
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Anonymous
02/14/19
Easy for a Newbie to Use
What do you like best? I love that I can record a meeting/training to share later! What do you dislike? I dislike the limits on a free account, but I understand why they have them. What business problems are you solving with the product? What benefits have you realized? I need a space to give trainings where I can record my desktop while I'm teaching AND record at the same time. I love that Zoom helps me solve that problem!
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Anonymous
02/14/19
Easily connect with virtual meetings
What do you like best? Zoom is relatively simple but with lots of features to manage your virtual meetings. It gives you full control What do you dislike? It can be difficult to find the feature you are looking for. Recommendations to others considering the product Practice session before going live What business problems are you solving with the product? What benefits have you realized? Virtual meetings
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Anonymous
02/14/19
Very fast efficient tool
What do you like best? Works at its best. Supports all the devixes and integrates well What do you dislike? Not able to group share. And some flaws when trying to connect through phone and reconnect. Recommendations to others considering the product N/A What business problems are you solving with the product? What benefits have you realized? Setting up Meeting are at breeze
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].