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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5151-5160 out of 6134

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Anonymous

02/16/19

5 out of 5

ZOOM is such a time and effort saver!

What do you like best? With our group of volunteers living all over the country, having ZOOM for our regular meetings saves countless hours of travelling time. It also means we have more attendees because without losing the travelling time on top of the meeting hour(s, means they are more likely to attend. And the ZOOM functionality is so simple and intuitive, any new volunteer can handle it, whilst the technology never lets us down. Thanks ZOOM! What do you dislike? There is ...

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A

Anonymous

02/16/19

4.5 out of 5

A great replacement towards the age old solutions

What do you like best? Pretty good interface and a very intuitive tool to schedule meetings. Integrates very well with other tools such as Calendly. Has an option to create break out rooms, share the screen. It is very light on system as well What do you dislike? Nothing much to dislike. It is a pretty solid tool. I use it for almost all of my meetings Recommendations to others considering the product It is very sturdy application and better than most of its competitors What ...

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A

Anonymous

02/16/19

4 out of 5

Excelent to talk with friends and teammates

What do you like best? What i like the best is to use it as comunication service to stay in touch with friedns and family in a easy way. The quality of the video and audio are really good and is free. if i am in my computer the app is launched instantly and is in my browser native no need to do nothing else. The remote control of computer is really easy and fast . Is not consuming a big amount of band withd that is a really BIG PLUS to those that don't have high speed internet service. ...

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Anonymous

02/16/19

4 out of 5

Zoom, Best group video and audio confrence solution in the market.

What do you like best? For me, Zoom stands out as the best video conferencing software in the market today. What I like most about zoom is. 1. The capability of the software to for group meetings 2. An administrator or the chair person of the conference or group meetings has the ability to mute and unmute users. This capability make it easier to manage users giving a user chance to air views one at a time. 3.The ability to record a meeting for future reference 4.The clarity of ...

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Anonymous

02/16/19

5 out of 5

Makes video conferencing easy!

What do you like best? I conduct training globally. This by far is the best platform for when I need to do a video conference with my international (and domestic clients. I can screen-share with ease, or we simply talk to each other via video - have a face-to-face conversation. Because of the screenshare capability, it is really easy for me to share how to access websites I use in business, etc. What do you dislike? To be honest, there's not a lot here to ding. If you do small scale, ...

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A

Anonymous

02/16/19

5 out of 5

Zoom works great on all devices

What do you like best? Streamlined between iOS devices and android and Mac and windows. I like that you can call into meetings with a number or join through the application. What do you dislike? I don’t like that every time you turn on a conversation even a phone call one it turns into a video call and you have to manual uncheck the box to have it not connect your video. What business problems are you solving with the product? What benefits have you realized? I am solving training ...

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Anonymous

02/16/19

5 out of 5

Communicate with Your Colleagues Easily

What do you like best? Zoom is a quick and easy way to hold video conferences with many users at once. I've used it for 1 to 1 chats, and 1 to 50+ person chats, and it works seamlessly every time! You can set up a personalized link for your calls so others can remember your username. You can start a text-based chat during the video call and post links during the session. Video and sound quality are always top notch when on a good wifi connection! What do you dislike? Nothing! This is ...

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Anonymous

02/16/19

5 out of 5

Very easy to use

What do you like best? I like how it is super easy to use and has an app and how you can just call in or login on one’s computer. I also like how everyone else such as a prospective client finds it easy to use as well. What do you dislike? Not much. It’s a pretty good product. I can’t think of a product that is better for screen share that is so affordable and so reliable. What business problems are you solving with the product? What benefits have you realized? Sharing a screen to ...

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Anonymous

02/16/19

5 out of 5

Small room breakout was fantastic!

What do you like best? Free confeeence call program that allowed non-for -profit organization global members to go online and conduct group studies. What do you dislike? I’d like to have uniform experience among skype, go to meeting, zoom. I am so used to skype chat box, struggling with Zoom’s chat. I miss the integration w outlook a lot. Recommendations to others considering the product Free program allows collaboration ! What business problems are you solving with the ...

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Anonymous

02/16/19

5 out of 5

Quality

What do you like best? Smooth flow even with more than 5 members on screen sharing What do you dislike? as of now nothing I have observed. its quite good What business problems are you solving with the product? What benefits have you realized? Remote Assistance, Meetings

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].