Zoom Reviews in November 2026: User Ratings, Pros & Cons

Positive experience

What do you like best? Recognizable across all companies when conferencing with external individuals for meetings. Ability to integrate with google calendar is useful. What do you dislike? I dislike when I call in from a cell phone, I am not able to change the number to a name when it appears on the participants list. What business problems are you solving with the product? What benefits have you realized? Setting up sales meetings to convey demos and introductions.

World number one video conferencing tool

What do you like best? Easy to record all meeting with just a click of a button. Excellent video conferencing software that is well integrated with other product such as google calendar. Easy and consistent interface. What do you dislike? For the last past 2year I used zoom I could account anything negative. Using zoom is quite fun and classy. What business problems are you solving with the product? What benefits have you realized? With zoom we can easily coordinate with our co ...

Makes Remote Work Possible

What do you like best? Can communicate across offices and allow for a more flexible work environment What do you dislike? Difficulty integrating with Google calendar sometimes What business problems are you solving with the product? What benefits have you realized? Solving for creating a more flexible work environment to allow for more remote possibilities

Great way to meet virtually for offices around the country

What do you like best? I am a new user to Zoom but what I have seen, it is very similar to a few other services out there. It does have a lot of feature that some others offer, like recording but it does also have some cool new features like the "breakout room." What do you dislike? As of now, I have not found that there is anything I dislike about Zoom. It does everything that we were told it could do and it is a great tool for offices to use if they want to meet virtually. What ...

works great

What do you like best? integrates to google calendar easily which is great What do you dislike? nothing i like it as is - good for my purposes Recommendations to others considering the product yes i think so! What business problems are you solving with the product? What benefits have you realized? client meetings

Creating a virtual meeting space

What do you like best? Zoom makes it easy to connect with a group of people across different locations. Using the webcam at your computer allows you to see faces and creates a virtual meeting space for training, team meetings, discussions, interviews, etc.... Zoom tends to maintain a high quality connection and good sound making for a positive experience. What do you dislike? There is not really anything about this product that I dislike. What business problems are you solving with ...

Great system

What do you like best? I like the stability and ease of use that Zoom video conferencing offers. In comparison to Skype, this is at least 1 light year ahead. What do you dislike? I don't like the fact that you do not display the 24-hour clock. Recommendations to others considering the product Use a 24-hour clock and make it easier for the 'other party' to join and set up What business problems are you solving with the product? What benefits have you realized? Less expenses for ...

Zoom Zoom Zoom

What do you like best? Zoom is a great service to use when you are needing to connect to someone that is not in your office or even your city. We use the service to "zoom" to people for meetings and find it very user friendly as well as easy to handle. What do you dislike? There have been times it sort of lags or cuts out, but it is not as bad as some other video conferencing devices that I have used. Recommendations to others considering the product I think they are right on ...

Easy to Use

What do you like best? I like that there is a separate screen to show who is all on the call and then a screen that shows the speaker on the call. The audio quality is great as well. What do you dislike? Sometimes, the image quality can be a bit distorted, there is sometimes a lag and if you are signed on, it will sometimes not take you directly to the meeting and show that it is still loading, even when the presenter has already joined and started the meeting. The fix is to log out ...

Zoom Client Connections

What do you like best? We LOVE that Zoom allows us to schedule a date/time, share a link and invite, and create reminders. What do you dislike? Call quality depends on internet connection but this is rarely an issue. Recommendations to others considering the product Hop on the call a few minutes before to make sure everything is setup correctly and there is not a blank screen if the Client hops on first. What business problems are you solving with the product? What benefits have ...