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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5111-5120 out of 6134

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Anonymous

02/20/19

5 out of 5

Zoom for recording videos.

What do you like best? I like it because it records videos from multiple presenters and the audience who are part of the question and answer session making it more live. Also those who did not attend the meeting can easily get a full report of the meeting. What do you dislike? I have nothing to dislike about this software. Recommendations to others considering the product I strongly recommend the use of zoom for video conferencing. What business problems are you solving with the ...

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A

Anonymous

02/19/19

4 out of 5

User friendly; great video/audio

What do you like best? I am new to using this product and it has been very user friendly! Very easy to set up meetings and connect to them. The audio sounds great and the video feature works very well. Works very well to connect with our international clients as well. What do you dislike? So far, I have no complaints about this product. What business problems are you solving with the product? What benefits have you realized? Meetings with people who are working from outside the ...

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A

Anonymous

02/19/19

5 out of 5

Great Tool for online demos!

What do you like best? Zoom is an extremely easy tool to use to host online demos. Conference rooms, screen share, & video chat. What do you dislike? Some times the users have trouble getting into the zoom meeting, but I am assuming that's more of a THEM problem then zoom. Recommendations to others considering the product just a great, easy to use tool.... integrates directly with most email/calendar providers. What business problems are you solving with the product? What ...

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A

Anonymous

02/19/19

5 out of 5

Awesome experience

What do you like best? It just works the way you want it to work. Easily dial in, without the hassle, and not all the people giving their names and the disruptive joining features of the others. Also, annotations really work well. What do you dislike? Multiple clicks through to things like leaving a meeting. Recommendations to others considering the product Seriously, What are you waiting for? What business problems are you solving with the product? What benefits have you ...

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A

Anonymous

02/19/19

5 out of 5

Excellent video chat experience

What do you like best? The video and sound is always an acceptable quality. I don't have to worry about zoom crashing or ruining my sales calls. What do you dislike? It could be more streamlined for people to join meetings. Sometimes new users don't know how to plug in the meeting number. What business problems are you solving with the product? What benefits have you realized? Communicating with clients and being able to share my screen to show them how our software works.

A

Anonymous

02/19/19

5 out of 5

Excellent App

What do you like best? Everything in this application is great, you can interact with the students in real time and they can handle my PC to. You can also write, highlight text or point out important topics when you share the screen with the participants What do you dislike? Nothing in this app, because for my interest are ok.For now everything I like would have to continue using it to express more opinions about it Recommendations to others considering the product try it, is ...

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Anonymous

02/19/19

5 out of 5

I recommend Zoom, hands-down, to everyone I meet needing a video solution at work!

What do you like best? The ability to run webinars, send participants to breakout rooms, and manage large calls seamlessly. What do you dislike? Not optimized for podcasting. The audio isn't as good as several other platforms, but this is only a minor concern. Recommendations to others considering the product The paid versions are awesome for anyone in management! What business problems are you solving with the product? What benefits have you realized? I use Zoom to host ...

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A

Anonymous

02/19/19

5 out of 5

Accommodating workforce

What do you like best? Zoom makes the workplace more accommodating for those who are unable to come into the office. Whether you are stuck at home, traveling, or teleworking you can use zoom to contribute to meetings. What do you dislike? Using zoom definitely has a learning curve. You have to download software onto your computer and understand how to use it. It takes someone who is particularly tech-savvy to understand zoom. What business problems are you solving with the product? ...

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A

Anonymous

02/19/19

5 out of 5

Finally a solution for virtual meetings

What do you like best? We are using Zoom for a year and now it is the only solution for virtual meetings we use in our company. Easy to use, user-friendly, very effective What do you dislike? I would like to have more space for recording What business problems are you solving with the product? What benefits have you realized? 1.Effective virtual meetings. 2. Everyone can use it.

A

Anonymous

02/19/19

2 out of 5

Zoom zoom

What do you like best? I’ve tried zoom a few times. It was easy to download and I was able to connect it easily to my gmail account. The best part is I didn’t need a separate account. What do you dislike? Both times that I’ve tried to use Zoom it didn’t connect easily. I almost missed a call on zoom because it didn’t notify me that I had an incoming call. I had scheduled a zoom meeting but when the time came for the meeting there was no notification. I had to log in and join. Possible ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].