9.8
SpotScore
Zoom Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 5101-5110 out of 6134
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Anonymous
02/21/19
Zoom has changed conferencing!
What do you like best? It's super easy and reliable and I love having the personalized connection of seeing all participants. What do you dislike? The face shots are small - can change view but then it filters out many of the participants. Recommendations to others considering the product Zoom is by far the best conferencing tool out there and a great value. What business problems are you solving with the product? What benefits have you realized? Consultants and employees working ...
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Anonymous
02/21/19
Zoom works well
What do you like best? Zoom room is great and easy to use I find being able to share screens as well as use the camera to really feel like you're there is a great way to build rapport remotely What do you dislike? sometimes the quality can suffer and downloading an app kinda stinks Recommendations to others considering the product easy enough for executive staff : What business problems are you solving with the product? What benefits have you realized? I manage a national ...
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Anonymous
02/21/19
Best video conferencing software out there
What do you like best? High quality video and audio conferencing software with great phone in quality as well. The call clarity from the dial in is so much better than any other service I’ve used, as is the web interface and the controls for presenters. 10/10 would absolutely recommend What do you dislike? It’s not a dislike, just more of an annoyance- when the zoom invites get sent to emails or as .ics files some of the formatting gets lost so I can’t just click the phone number and ...
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Anonymous
02/20/19
Like sitting together in one room
What do you like best? Zoom is easy to use for new attendances. You see everybody in the conference in a small screen. The one who is actually talking appears on the big screen. You can decide during the whole conference, whether to be visible or not and you can switch the audio on and off. What do you dislike? I did not find anything to dislike. It is easy and fits my needs. What business problems are you solving with the product? What benefits have you realized? I am coaching ...
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Anonymous
02/20/19
Easy to use
What do you like best? Simple meeting platform that allows coworkers to meet. What do you dislike? It wasn't set up already by my company so I had to create a log in. What business problems are you solving with the product? What benefits have you realized? Quick scheduling for meetings
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Anonymous
02/20/19
Great
What do you like best? I like that it is very easy to learn and easy to use for recorded videos to use as email promos and easy to use for live video conferences or demo presentations. Great quality overall. What do you dislike? The only thing I dislike is that you cant edit videos at all. So if you are planning on recording videos, you will have to practice before hand and run through the video all at one time. No option to go back and slice/edit. Recommendations to others ...
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Anonymous
02/20/19
GREAT USER EXPERIENCE
What do you like best? The clarity in picture and sound. Ease of setting up a meeting and sharing link to the invitee What do you dislike? The (short time constraint for group calls for the basic user. Recommendations to others considering the product Great tool with excellent features that most of us in the GIg economy seek. What business problems are you solving with the product? What benefits have you realized? Connecting with people from different geographies and travel ...
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Anonymous
02/20/19
Rejuvinating
What do you like best? The fact that you can record meetings. It helps to refer back when developing minutes or it can be used as evidence. What do you dislike? I can't say that there is anything I dislike. What business problems are you solving with the product? What benefits have you realized? As a national company, we are able to interact with colleagues in other branches in a more personalised level, it brings us closer meaning we are able to work better together, also inspires ...
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Anonymous
02/20/19
Zoom is my favorite video conference software by far!
What do you like best? I really like the user-friendly functionality of Zoom. I have found this to be my favorite platform of any. It’s important that our clients can download Zoom quickly before a meeting. It’s painless for our clients to download the program and join our meetings with ease. What do you dislike? I dislike the screensharing on Zoom because when I first tried it, I had a lot of trouble. This made our meeting take much longer than planned. Recommendations to others ...
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Anonymous
02/20/19
Time consuming to start but effective
What do you like best? I never have connection or camera issues What do you dislike? It takes a while to start up a video/ voice conference with this program What business problems are you solving with the product? What benefits have you realized? It worked better than Skype when trying to meet with a distant relation for an information meeting
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].