NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

Add to compare

Starts from $13.33 / user / month when yearly, also offers free forever plan

Start Free Trial

Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

Are you using Zoom?

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 5091-5100 out of 6134

A

Anonymous

02/25/19

5 out of 5

Easy and convenient

What do you like best? It’s easy to video conference with multiple people using this application. There’s really no brain work or effort required to use it. What do you dislike? Nothing that I dislike about it at the moment. What business problems are you solving with the product? What benefits have you realized? We’re able to telework more efficiently.

A

Anonymous

02/25/19

5 out of 5

fiability

What do you like best? to have audio and video, to have the chat option, the hand up What do you dislike? the size of the file are big, audio could easely be less What business problems are you solving with the product? What benefits have you realized? mostly non business meetings and online ecouse

A

Anonymous

02/24/19

5 out of 5

Bekzhan Mutanov's review

What do you like best? Connection type (PC, Mobile, phone and the option for sending an invitation through popular mail platforms. Scheduling the conference call is the best reminder in the calendars What do you dislike? 40 minute limit per call sometimes is uncomfortable What business problems are you solving with the product? What benefits have you realized? The conference call and presentation sharing through Zoom with the colleagues located in all over the world

A

Anonymous

02/23/19

5 out of 5

Experience with using Zoom

What do you like best? I like that this program easy to use and access. A lot of companies using Zoom program. My clients who i am provide the service expressing that it is great program to use for the classes. What do you dislike? I dont have anything what I could not like it. Everything working great Recommendations to others considering the product I would highly recommend to use this program. It is easy to use and easy to connect with other peoplee What business problems are ...

Read more

A

Anonymous

02/23/19

4.5 out of 5

Excellent way to share screens at work!

What do you like best? The ability to share screens and teleconference with my boss. What do you dislike? I don’t think is much I dislike about it. Recommendations to others considering the product It is great for screen sharing and web conferences! What business problems are you solving with the product? What benefits have you realized? Remote workers being able to communicate. And our IT being able to screnshare when we have an IT issue.

A

Anonymous

02/22/19

5 out of 5

Zoom change our business

What do you like best? The best ressource of zoom it's the menager whit the host have, host can mute other participants, host can share our screen or presentation by example What do you dislike? Nothing! Zoom ressource to us the best communication ever see! What business problems are you solving with the product? What benefits have you realized? The way like we connect with other people without problems, evebody connects of erveryplace with internet, we dont nedd a people with a ...

Read more

A

Anonymous

02/22/19

5 out of 5

Best thing Ever

What do you like best? This is the best tool ever; this is something that I must have. I am involved in a lot of things that zoom is incorporated into my life almost every single day! I use it for school because most of my classes are online, so other students and I get together and have study sessions. I use it for forex trading my mentors have a live meeting almost every single night, and I present and also held learning conferences for my team. Lastly, I run a 24hr tow business ...

Read more

A

Anonymous

02/22/19

5 out of 5

Best video conferencing tool I've used by far

What do you like best? This connection and quality of video/sound are far and away better than any other video conferencing tool I've used in the workplace. I also like the addition of screen sharing and chat features. What do you dislike? So far I haven't encountered any features that I dislike. It's always worked exactly as expected (as long as you have a valid internet connection. Recommendations to others considering the product I think it is the most robust of the video ...

Read more

A

Anonymous

02/22/19

5 out of 5

Great communication tool

What do you like best? I liked that Zoom makes it easy to setup meeting with Outlook. Zoom is also already included as an option in my Outlook. Also, the quality of the audio/video is great. and the sharing tool is great and convenient. It also allows for private chat with makes it great for discussing without interrupting the speaker. What do you dislike? Everything seems to be an add-on or an extra with Zoom. At the basic level, if you don’t want any add-ons and extras, Zoom is ...

Read more

A

Anonymous

02/22/19

5 out of 5

Best experience in meetings

What do you like best? Screensharing and giving access to the other person , and free fur 45 mins What do you dislike? It’s just 45 mins and it disconnects after that without membership. Recommendations to others considering the product Free video connect with best attributes What business problems are you solving with the product? What benefits have you realized? All online meetings of my business regarding partners , products are done using zoom

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].