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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5081-5090 out of 6134

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Anonymous

02/25/19

4.5 out of 5

Compliments for technology

What do you like best? Faciltating person to person communication What do you dislike? The angle of the person before the camera Recommendations to others considering the product Well worth trying. What business problems are you solving with the product? What benefits have you realized? I was interviewed.

A

Anonymous

02/25/19

4.5 out of 5

Beautiful Application for Web meetings

What do you like best? Seem-less connectivity without any lags or disturbances.. Very good application for web meetings, with clear voice and Screen sharing What do you dislike? Meeting menu gets hidden once the user shifts to some other screen and have to enter back into the meeting... Had to struggle to find the schedule a meeting option when I first logged in. What business problems are you solving with the product? What benefits have you realized? Connecting to far off ...

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Anonymous

02/25/19

1.5 out of 5

Meh

What do you like best? The ability to quickly share a tab or specific screen on your computer without having to share the whole screen. What do you dislike? Ability to easily share calendars and make sure that you are using the correct call-in information. What business problems are you solving with the product? What benefits have you realized? Share screen and information with clients.

A

Anonymous

02/25/19

5 out of 5

Zoom

What do you like best? I like zoom because you can video chat as many people as you want at the same time. I had used it before with all of my colleagues for work at home. It’s pretty amazing how fast and awesome zoom is. What do you dislike? Sometime it lag but that’s okay. Other than that zoom is retry amazing. Recommendations to others considering the product Highly recommend zoom for business and others. What business problems are you solving with the product? What benefits ...

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A

Anonymous

02/25/19

3 out of 5

In general, I prefer Zoom to WebEx

What do you like best? To the best of my memory, I preferred using the Zoom annotation feature when screen sharing to WebEx, which is what we currently use. The Zoom annotation features were perhaps less customizable, but they looked cleaner than what you can do on WebEx. Also, Zoom has a "breakout meeting" feature that I miss that we cannot currently use on our WebEx meetings. It was very convenient. What do you dislike? I liked everything about Zoom, but I know that the rumor was we ...

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A

Anonymous

02/25/19

5 out of 5

A great web-based meeting platform for busy professionals

What do you like best? Easy to use for hosts and participants. Clear and consistent video and audio connection without interruptions or delays. What do you dislike? 40 minute limit for group meetings with 3 or more participants without paid subscription. What business problems are you solving with the product? What benefits have you realized? Can easily reschedule cancelled on-site meetings, without the need to have to fit in travel time to or from on-site destinations. Can keep ...

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A

Anonymous

02/25/19

5 out of 5

A reliable stable platform that has saved me time and money

What do you like best? Intuitive to use - and the online video tutorials have been a helpful reference. The recording facility Easy to set up at very short notice End to end security What do you dislike? As yet I have not found anything to dislike What business problems are you solving with the product? What benefits have you realized? It has enabled me to work more efficiently - video conferences with project partners in other countries and time zones are really easy. I ...

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Anonymous

02/25/19

5 out of 5

Best IM and meeting software

What do you like best? Zoom allows our company to communicate via IM and works great for us to collaborate with video meetings. We can share our screens and do mark up with each other. Can even help trouble shoot issues with the ability to take over the other computers in the meetings. We have it installed on all of our workstations and set up free accounts. What do you dislike? Zoom goes from Free personal accounts to expensive business accounts with no in-between. While we do have ...

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A

Anonymous

02/25/19

5 out of 5

Quality Video, Easy to Use

What do you like best? Zoom is very user friendly. We use it regularly in our office. What do you dislike? Nothing , we have found it to be the perfect fit for our needs. What business problems are you solving with the product? What benefits have you realized? We have employees all over the state and it is hard to gather for meetings when the weather is bad. Zoom helps us have productive meetings with everyone present.

A

Anonymous

02/25/19

5 out of 5

Impressive feature ser

What do you like best? We recently upgrades our conference rooms with the "Zoom Room" servers and I have to admit that they're pretty slick. What do you dislike? Still bothered by the floating toolbar when driving presentations. It often gets in the way of buttons and needs to be dragged around. What business problems are you solving with the product? What benefits have you realized? I work remote and most of my meetings incorporate video and desktop sharing. Phone dial-in / ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].