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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5071-5080 out of 6134

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Anonymous

02/27/19

4.5 out of 5

Zoom is the best platform for Video Meeting..

What do you like best? Zoom is really compatible as it can be easily download and use with PC as well as with android or mac phones. It allows users to meet online even with or without video. You can record sessions, collaborate on projects share one another's screens, all with one easy to use platform. Zoom provides quality video, audio and wireless screen-sharing performance. Dynamic voice detection is one of the major feature of Zoom. It is very mobile friendly app. Zoom makes group ...

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A

Anonymous

02/27/19

4.5 out of 5

Great for large and small group meetings

What do you like best? My favorite part of Zoom is the option to start while group and then you can branch off into smaller groups (this can be done by whoever is hosting the video call. What do you dislike? I dislike the fact that when you first join the call, they automatically turn on video and mic. I wish there was an option to manually turn it on when you first join the call. What business problems are you solving with the product? What benefits have you realized? I am not ...

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A

Anonymous

02/26/19

4.5 out of 5

One of the Best Video conferencing app

What do you like best? Zoom is very good in screen sharing and is coupled with high security. It can also be understood by any user. What do you dislike? A good privacy capability needs to be incorporated in its features. Technical support needs a lot of improvement. Recommendations to others considering the product I will recommend for video conferencing What business problems are you solving with the product? What benefits have you realized? Video conferencing is smooth. ...

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A

Anonymous

02/26/19

4.5 out of 5

Great For Mobile + Client Calls

What do you like best? I enjoy the great interface and ease of use both on desktop and within the app. What do you dislike? Not a huge fan of Zoom automatically defaulting to video -- which is unnecessary and often unwanted on client calls. Recommendations to others considering the product The app version is much easier to use than desktop What business problems are you solving with the product? What benefits have you realized? Problems: Hosting and joining meetings with external ...

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A

Anonymous

02/26/19

4.5 out of 5

Awesome

What do you like best? Awesome application ! Great for interacting with the team What do you dislike? I dont dislike anything about this application . What business problems are you solving with the product? What benefits have you realized? Commu

A

Anonymous

02/26/19

5 out of 5

woom review by josephine tangatapoto

What do you like best? i get to speak and see most of the people i get to talk to and also to speak with face to face in a groups setting What do you dislike? there are times im in the meeting and i get cut off either via lagging or sometimes i cannot hear presenter and others speaking, chating on the chat line takes longer i get cut off or i restart to get back into the meetings What business problems are you solving with the product? What benefits have you realized? NA

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Anonymous

02/26/19

5 out of 5

Great for Virtual Business Meetings!

What do you like best? I love how easy it is to use and to bring people together in one space, virtually. It's great for business meetings that people can't physically be at. What do you dislike? I do not like how there always has to be a host in order to log on to a call. Recommendations to others considering the product Explore the different options and features-there are so many great ones!! What business problems are you solving with the product? What benefits have you ...

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A

Anonymous

02/26/19

4 out of 5

Easy to use

What do you like best? I like that you are able to use a microphone or camera but it is not necessary What do you dislike? I dislike the number needed to call and connect. What business problems are you solving with the product? What benefits have you realized? We are solving several communication problems and benefiting by being able to realize our strategic plans for our entire team.

A

Anonymous

02/26/19

4 out of 5

Great for conferencing and networking long distance!

What do you like best? Love that you can screen share, easily use it to show others exactly what you're doing step by step also great HD quality! What do you dislike? Add-ons are for purchase only and the more you want, the higher the price adds on monthly/yearly. What business problems are you solving with the product? What benefits have you realized? Conference calls with teams in Europe, Australia and West Coast. Easily allows other members to be trained from one office ...

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A

Anonymous

02/26/19

5 out of 5

Zoom for all Calls

What do you like best? Zoom is very easy to use and launch for audio or audio-video calls. What do you dislike? Zoom sales reps are a bit of a nuisance when they keep on trying to promote new features after you tell them no multiple times. What business problems are you solving with the product? What benefits have you realized? We have been able to conduct VC calls from multiple locations around the world. The lag time is barely noticeable and we have definitely benefited from not ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].