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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5021-5030 out of 6134

A

Anonymous

03/02/19

5 out of 5

Webconferencing done right

What do you like best? Zoom is very easy to use and I have had no connectivity issues with the product. I love the low bandwidth mode on my phone since it allows me to listen in and interact in meetings while on the go. What do you dislike? I dislike the initial learning curve to getting meetings set just right. I was unsure whether I was supposed to create a meeting in Zoom and in Outlook or if Zoom would send out the email but eventually through trial and error I think I have a ...

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A

Anonymous

03/02/19

4 out of 5

Good for video conferencing!

What do you like best? I like that you can have multiple people sign in from anywhere at anytime. It’s easy to connect with and you have the option to mute, not use video, and chat within the call. What do you dislike? The web based app v. stand alone don’t always works seamlessly together. But nothing other than that. What business problems are you solving with the product? What benefits have you realized? I work for a satellite office so it is nice to be able to meet at any time ...

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A

Anonymous

03/02/19

4 out of 5

Enjoy Zoom and the features it offers.

What do you like best? Ability to host and record all meetings. What do you dislike? Haven’t experienced any problems with it yet. What business problems are you solving with the product? What benefits have you realized? Using it for meetings and webinars.

A

Anonymous

03/02/19

4.5 out of 5

Great for meetings, virtual presentations, webinars, etc.

What do you like best? It’s easy to use and set up. Not too expensive. What do you dislike? Nothing in particular. I have no complaints with my current plan. What business problems are you solving with the product? What benefits have you realized? I am able to host mentoring meetings as well as webinars.

A

Anonymous

03/02/19

4.5 out of 5

Zoom is great for conference calls!

What do you like best? Love that we can record our conversations, share screens, and live chat notes as we talk. We are able to get great training from professionals around the country. What do you dislike? I wish there was a way to get multiple screens shared at the same time. What business problems are you solving with the product? What benefits have you realized? Consulting and training for new programs our team is implementing.

A

Anonymous

03/02/19

4.5 out of 5

Comfortable

What do you like best? Quality of video and audio streaming. Ease of use, What do you dislike? Security should be enhanced a more. it should be made strictly one to one or the max one to three. Not more than three friends should be able to share an ID. Should be platform independent, machine independent i.e a same version be sharable on an XP, Windows, Windows 10, Android platform, Ubuntu (small version of Linux for scientific usage on a single machine. Possible could be shared across ...

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A

Anonymous

03/02/19

4.5 out of 5

Very great for online meeting

What do you like best? It is free and user-friendly to use Zoom for meetings. It can have more than 10 people to meet at the same time. You can zoom in even with a phone call. What do you dislike? The quality of the audio sometimes is not good. You have to find a place with a stable network. Recommendations to others considering the product Consider a location with better network connection when using Zoom What business problems are you solving with the product? What benefits have ...

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Anonymous

03/01/19

4.5 out of 5

Zoom review

What do you like best? We are able to record and chat being part of a distance eduction program. What do you dislike? Free trial only comes with 30 min of meeting time What business problems are you solving with the product? What benefits have you realized? Difficulty switching hosts in order to record.

A

Anonymous

03/01/19

4 out of 5

Zoom zoom!! Try it!!

What do you like best? This is an interesting way to gather all sorts of people together. It’s great for direct sales, team meeting etc!! What do you dislike? I found it a bit hard at 1st but that may have been because I was used to a different app. Recommendations to others considering the product Try it! I think you will be pleasantly surprised at the features and benefits What business problems are you solving with the product? What benefits have you realized? It provides ...

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A

Anonymous

03/01/19

5 out of 5

Easy to use and useful

What do you like best? I like how you are able to effortlessly share your screen and choose which screen you want to share if you have dual monitors What do you dislike? Not much. easy to use and you don't have to disconnect your monitors before sharing screens. Recommendations to others considering the product n/a What business problems are you solving with the product? What benefits have you realized? Easy to interact with associates not working in the same office

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].