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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5011-5020 out of 6134

A

Anonymous

03/03/19

3 out of 5

Meetings made easy

What do you like best? Zoom makes video conferencing easy by using a common platform (web browser to run on rather than having to download additional software. What do you dislike? I have had trouble in the past connecting devices I.e webcam to zoom, granted we use a virtual desktop that adds an additional layer of complexity. After troubleshooting was able to resolve. Recommendations to others considering the product Make sure your systems meet the requirements What business ...

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A

Anonymous

03/03/19

2.5 out of 5

Class lectures

What do you like best? I enjoy that I am able to attend class and my teacher is able to share her screen with me. What do you dislike? There has been a lot of glitches recently and I don't enjoy that a link has to continuously be published for each meeting What business problems are you solving with the product? What benefits have you realized? Attanance

A

Anonymous

03/03/19

4.5 out of 5

Zoom is awesome for group coaching and making tutorials

What do you like best? I love that I can get together with all of my ladies in our boot camp and do group coaching remotely! What do you dislike? I don't know all of the features of zoom! Recommendations to others considering the product I love it! What business problems are you solving with the product? What benefits have you realized? I love that I can do screen capture tutorial videos as well as group coaching remotely!

A

Anonymous

03/03/19

4.5 out of 5

Good company tool

What do you like best? Ease of use for participants and mobile accessibility. Other conferencing applications are often difficult for participants to use, esp. if they don’t themselves have an account for the application. Zoom is not this way. What do you dislike? Sometimes it doesn’t recognize me as host and it’s a hassle to figure out how to make that happen. Recommendations to others considering the product Take the time to dig in and figure out options available. This tool can ...

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A

Anonymous

03/02/19

5 out of 5

Zoom is best

What do you like best? Love using Zoom for video /audio conference calls What do you dislike? Zoom meetings end in 40 mins for basic level. Recommendations to others considering the product it's a good tool for conference calls What business problems are you solving with the product? What benefits have you realized? Teleconferencing is what we use with Zoom. It is a great tool for sharing your screens.

A

Anonymous

03/02/19

5 out of 5

fácil

What do you like best? los iconos de accesos al menú, manejo fácil de la pantalla What do you dislike? el menú oculto tarde un poco en desplegar y se oculta muy rápido, me gustaría poder moverlo del centro de la pantalla What business problems are you solving with the product? What benefits have you realized? dictando clases a distancia, facilidad de descarga y de uso en diversos dispositivos

A

Anonymous

03/02/19

5 out of 5

Great Video Conference Software

What do you like best? It is easy to use and there is a feature where those joining a meeting must wait in a waiting room until the host lets you in. There is also a nice feature which allows you to split participants up in small break out groups. What do you dislike? The screen sharing feature is a bit odd. You can’t just share your screen, you must pick which window (is Safari and stick with sharing that the whole time. If you want to switch what you are sharing you must manually go ...

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A

Anonymous

03/02/19

5 out of 5

enjoyable experience

What do you like best? high quality of meeting, high speed, ease of use What do you dislike? short time of meeting that can't be enough specially for charity organizations What business problems are you solving with the product? What benefits have you realized? prepare for important events in charitable organization

A

Anonymous

03/02/19

5 out of 5

Great audio quality and easy to use

What do you like best? The audio quality through Zoom is by far superior to that of other calling services, we oftentimes use Zoom calls to communicate with guests for radio. What do you dislike? Zoom could be a tad more user friendly, it is a little intimidating to use at first. Recommendations to others considering the product Excellent product, most suitable for a workplace environment. What business problems are you solving with the product? What benefits have you realized? ...

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A

Anonymous

03/02/19

5 out of 5

Easy and reliable.

What do you like best? I like using zoom because screen sharing during meetings is easy. It has a good audio and video is of good quality, it also has a reliable service and very easy to use. What do you dislike? I have nothing to dislike about this software because it is easier to use. Recommendations to others considering the product I highly recommend the use of zoom. What business problems are you solving with the product? What benefits have you realized? It has helped to ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].