9.8
SpotScore
Zoom Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 5001-5010 out of 6134
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Anonymous
03/04/19
Easy to use and works well
What do you like best? Zoom is pretty easy to use and works well What do you dislike? Sometimes when in a meeting it is hard to hide the participant window. It gets in the way. Recommendations to others considering the product This product works well. I would recommend. What business problems are you solving with the product? What benefits have you realized? We use Zoom for video conferencing.
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Anonymous
03/04/19
My favorite meeting product
What do you like best? I love the screen sharing feature, the ability to chat and add forms directly to the chat, and the ability to mute/unmute attendees quickly. Zoom has had the best connectivity of any meeting products we’ve tried. What do you dislike? I do not have anything I have disliked about Zoom. What business problems are you solving with the product? What benefits have you realized? My team is spread across the country, so the majority of our meetings happen on Zoom. ...
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Anonymous
03/04/19
Easy to use, lightweight, no complaints
What do you like best? App starts up quickly, has option to join meeting in browser if you are having issues, creating meetings is quick and simple. What do you dislike? After a software update I had problems starting up the app and had to re-start. When you join in browser you cannot share your screen. I wish that your upcoming meetings appeared directly on the homepage when you sign in so that there's one less step to start a meeting. What business problems are you solving with the ...
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Anonymous
03/04/19
Easy going
What do you like best? It is really easy to connect to people all over the world like they are on your side. You can share without needs of high potential. Screen is clear. You can share your screen and also work on other computers worldwide. Great! I think I will always use zoom. It helps me really to go international. What do you dislike? I would like to make a special URL. But it only works with a business account of minimum 10 Person. I cannot afford and I work alone. So there ...
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Anonymous
03/03/19
Easy and Best Meeting system
What do you like best? I liked Zoom for the very start. It makes it so easy to start conferencing with people far away. The tools available makes me use it for my meetings and explanational tutorials. What do you dislike? No custom link sharing available to make sharing easier to people. What business problems are you solving with the product? What benefits have you realized? long distance meetings, integrations with other tools.
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Anonymous
03/03/19
Amazing Zoom
What do you like best? For most small businesses, you may not need these add-ons and extras, but for larger companies, this nickel-and-diming may cause Zoom to bleed your company. Getting a Zoom webinar plan together is so customizable that it almost becomes too much to fathom. All the add-ons and extras make convoluted plans, and it would be nicer if Zoom created a few pre-selected plans to make the process of creating an account easier to manage What do you dislike? Plan ...
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Anonymous
03/03/19
Excellent
What do you like best? Zoom is incredibly easy to use. I use it for business. What do you dislike? Sometimes challenging to connect on campus. What business problems are you solving with the product? What benefits have you realized? Distant conferences.
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Anonymous
03/03/19
BEST CONFERENCE SOFTWARE
What do you like best? so many amazing feature and options for screen share they integrate with so many amazing partners and software iPhone app works great very easy to connect and works great with google Gmail What do you dislike? the price is not cheap but the system works great and easy for guests to use Recommendations to others considering the product zoom is so easy to you and you can start using the system and be up and running right away What business problems ...
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Anonymous
03/03/19
Best customer service
What do you like best? I love everything about Zoom, from the ease of use to the great customer support, I am a huge fan! Thank you for creating such an awesome customer experience and product! What do you dislike? I don't dislike anything about Zoom -- You've exceeded my expectations! Recommendations to others considering the product I highly recommend Zoom! 5-star rating! What business problems are you solving with the product? What benefits have you realized? I'm able to ...
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Anonymous
03/03/19
An essential tool that could be better
What do you like best? Easy to attach to meeting invites, integrates with Google Enterprise. What do you dislike? Performance issues, sometimes glitchy, the UI is a little confusing. Sharing screens has delays. What business problems are you solving with the product? What benefits have you realized? We have people in five cities and a few around the country. We are especially able to work in small groups more effectively.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].