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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4991-5000 out of 6134

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Anonymous

03/04/19

5 out of 5

Online classes

What do you like best? Break outs are very easy and attending classes online while asking questions and commenting through the video was extremely easy. What do you dislike? Sometimes the audio quality is really bad. The voice either echoes or breaks in the middle of conversation. Recommendations to others considering the product As for E-learning, it felt like I was sitting in the classroom and participating in the classroom activities. What business problems are you solving with ...

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Anonymous

03/04/19

5 out of 5

A overall better Skype

What do you like best? I love how easy to use the software is. It’s awesome being able to share your screen or have access to other screens. What do you dislike? The video can be choppy or slow sometimes, although that could just be a network issue. What business problems are you solving with the product? What benefits have you realized? I rely heavily on remote but face to face meetings. Zoom fixes that by being able to talk to someone on the other side of the country

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Anonymous

03/04/19

5 out of 5

Amazing! Best Video Conferencing App!

What do you like best? Zoom is extremely easy to use, has good camera features, is easy to share screens and documents, good UI and UX, doesn't lag, good support, and can handle 500+ people on a call and still operate effectively. What do you dislike? So far, there is nothing to dislike about Zoom! I really enjoy it! What business problems are you solving with the product? What benefits have you realized? Ability to do conference calls throughout the country, we use Zoom for ...

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Anonymous

03/04/19

5 out of 5

ZOOM IS AWESOME! Such a good video conferencing software.

What do you like best? The audio and video quality is consistent and excellent. It is such a wonderful conference meeting software. It's really easy to use and the easiest way to communicate live with team during team meetings/holding webinars, etc. What do you dislike? Honestly, I can't think of a dislike I have for this. I'm not sure how it works for mobile, but that might be something worth noting. Recommendations to others considering the product I would definitely recommend ...

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A

Anonymous

03/04/19

5 out of 5

Useful for business solutions - large or small

What do you like best? Zoom is reasonably priced for small businesses. New entrepreneurs can inexpensively utilize Zoom to improve their business communications. It is user friendly, very simple to learn, and plans allow for one hundred (or more, not sure to conference What do you dislike? Bandwidth lags by phone. Otherwise, nothing to note that I dislike. What business problems are you solving with the product? What benefits have you realized? Zoom allowed me to speak with ...

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Anonymous

03/04/19

5 out of 5

Zoom is the tool for everyone!

What do you like best? Clean & less complicated interface my student and I love. What do you dislike? Nothing to complain. I started with Zoom and I did not switch to another platform. What business problems are you solving with the product? What benefits have you realized? I am a special educator and Zoom helps me to connect my overseas students.

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Anonymous

03/04/19

5 out of 5

The best in audio and video quality

What do you like best? I've never had a connection issue with Zoom, unlike other videoconferencing platforms What do you dislike? Some clients are unfamiliar with the platform, necessitating a bit of explanation. Recommendations to others considering the product Give it a try. It's not hard to set up and is much more reliable than its competitors. What business problems are you solving with the product? What benefits have you realized? Crystal-clear sound and audio quality, even ...

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Anonymous

03/04/19

5 out of 5

awesome experience

What do you like best? easy to use, user friendly, secure, clear What do you dislike? there was not one thing that I disliked, What business problems are you solving with the product? What benefits have you realized? We could have a face to face meeting which included 4 people that were out of office

A

Anonymous

03/04/19

5 out of 5

Cost Effective and Efficient Collaboration

What do you like best? This platform is wonderful because of its ease of use. Whether you are creating or participating with Zoom, it's an easy and strong way to create web conferencing. There have been many that have told me it was easy for them to set up and that the conference was successful and they are not necessarily computer savvy. What do you dislike? Sometimes as a participant it is difficult to connect and know how to set up the screen for viewing with others talking. ...

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Anonymous

03/04/19

4 out of 5

wonderful app

What do you like best? With online meetings it is easier to share and gather the people with whom you want to communicate from whatever device is available and to record the whole meeting if you need to verify something of what was said. the app is very good, fast and works very well in any operating system the virtual backgrounds retouch the appearance something that is super fun for when a videoconference is made with another person and avoid seeing where I am really in the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].