9.8
SpotScore
Zoom Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 4971-4980 out of 6134
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Anonymous
03/05/19
Excellent Video Conferencing tool
What do you like best? The ability to share screens and info on different monitors. Also like the new slacklike chat features. What do you dislike? Difficult to get a birds eye view of Webinar attendees (for multi-day webinars What business problems are you solving with the product? What benefits have you realized? Presentations with customers. Collaboration between employees. This has allowed us to consolidate all of our corporate communications to two primary tools, Zoom & Slack.
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Anonymous
03/05/19
Great software for video conferencing
What do you like best? The tool is easy to use and integrates with google calendar very well. What do you dislike? Sometimes it logs me out between calls which is very frustrating and then I can't immediately record the call. Recommendations to others considering the product It is a great product and I highly recommend it for your team. What business problems are you solving with the product? What benefits have you realized? A place to have conference calls with clients and ...
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Anonymous
03/05/19
Good Video and group calling experience
What do you like best? Simple to set it up. Found this tool to be really easy to get started What do you dislike? Nothing that I could say I dislike. This have been a very good tool. Recommendations to others considering the product None for now. Thank you What business problems are you solving with the product? What benefits have you realized? Not yet! Getting started to soon
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Anonymous
03/05/19
Zoom for virtual classes
What do you like best? The interface is extremely simple, intuitive, and fluid. What do you dislike? The breakout room option is a little confusing. What business problems are you solving with the product? What benefits have you realized? High quality off site communication.
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Anonymous
03/05/19
Perfect video conferencing alternative
What do you like best? Zoom have a straightforward interface that is user friendly. Mobile app is great and updating to the latest version is quite easy. Zoom offer a variety of other useful features such as screen share, instant recording, audio call ,video conference of high quality and meetings which make it more outstanding than any other communication platform. It integration with other platform such as google calendar and outlook make its functioning more effective. What do you ...
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Anonymous
03/05/19
Great video conferencing
What do you like best? Ease of use. Send a link and anyone can join. Free options. App for phones but also Mac and computer options too. Different video views. What do you dislike? Honestly there is nothing I dislike about zoom! It has been a great product for the groups that I lead. What business problems are you solving with the product? What benefits have you realized? Connecting with small groups from all over the country.
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Anonymous
03/05/19
An excellent resource for virtual teams
What do you like best? Zoom has been a lifesaver in terms of team communications. What I really appreciate about Zoom is the recording capabilities. If there is anything I missed I can review the video once the meeting is done and make the relevant notes. What do you dislike? I have no complaints. This is the most efficient video conferencing resource that I have used to date. Recommendations to others considering the product Zoom is a really useful tool especially if your teams are ...
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Anonymous
03/05/19
I love using zoom for ease and communication.
What do you like best? The screen sharing through zoom is my favorite because it makes training through zoom very easy. It is very efficient and I have had very minimal problems with communicating between lots of people. Rarely does the video pause or get messed up. What do you dislike? In the beginning it was a little challenging to learn how to work zoom. When introducing zoom to new employees sometimes they have a hard time figuring it out. What business problems are you solving ...
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Anonymous
03/05/19
Zoom for meeting
What do you like best? Easy to use and easy to join meetings. Fine quality What do you dislike? Nothing yet, I haven't found any big problem with it What business problems are you solving with the product? What benefits have you realized? Meetings
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Anonymous
03/05/19
Optimal video quality
What do you like best? Compared to previous solutions we used, Zoom delivers great performance in audio and video quality. Can be easily recorded. Great job. What do you dislike? The log in window is annoying as it keeps popping up for no reason with each call What business problems are you solving with the product? What benefits have you realized? We had lagging video solutions (hangouts or clunky and barely scalable (Skype. Zoom fixed all that
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].