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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4951-4960 out of 6134

A

Anonymous

03/06/19

4.5 out of 5

Easy to use.

What do you like best? Integrated with google calendar and gong.io and super easy to use. easy to set up, reallly good support. What do you dislike? No complaints currently. but to hit the minimum when zoom goes down its tough to work because we use it so much. its only happened once. easier to use than bluejeans What business problems are you solving with the product? What benefits have you realized? Communication internally and externally.

A

Anonymous

03/06/19

5 out of 5

Great Video Conferencing Platform

What do you like best? I've used zoom many times before. It is a great video conferencing platform, especially with multiple people on the call. The platform is easy to use and the UI looks great. Audio/Video connection is amazing! What do you dislike? I'm not sure what it was, but sometimes the Zoom Call would randomly kick me out and really glitch up.. Other platforms never did this. If I was the host of the call it was especially annoying. What business problems are you solving ...

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A

Anonymous

03/06/19

5 out of 5

amazing tool

What do you like best? I use to get training with my colleges and partners and is very helpful with a lot of tools and features What do you dislike? the only thing is the first download part some of our clients are not happy with it Recommendations to others considering the product very recommended What business problems are you solving with the product? What benefits have you realized? amazing tool for training or share information from your computer

A

Anonymous

03/06/19

5 out of 5

Loving Zoom

What do you like best? I like that it is easy to use and to connect with my clients. It keeps us connected, on top of things without lost time in travel. What do you dislike? well right now i am having a problem getting my time zone, that is in my profile, to be my default time zone and i can't put the client's name on the zoom schedule so it is easier to find quickly What business problems are you solving with the product? What benefits have you realized? allows me to stay in touch ...

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A

Anonymous

03/06/19

5 out of 5

Zoom Review

What do you like best? I love that tom allows you to screen share, as well as other group collaboration items like group messaging and keyboard and mouse control. This gives them a one-up over Skype in my opinion, (if I'm correct they do not have these features, or at least they are not as user friendly. What do you dislike? I don't like that when you hang up the call on zoom it gives you a message to double check. It is awkward with the person when you are both trying to hang up. ...

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A

Anonymous

03/06/19

5 out of 5

My journey with zoom

What do you like best? The quick and easy way to get into a video conference for professional purposes in one click What do you dislike? There is nothing I could say, I dislike with zoom. It's amazing Recommendations to others considering the product Please give this product a try. You will love this more than any other product What business problems are you solving with the product? What benefits have you realized? All the project online meetings happen via zoom. It's easy to ...

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A

Anonymous

03/06/19

5 out of 5

Zoom was a great tool in collaborating and studying with other colleagues.

What do you like best? This application allows users to efficiently collaborate with others and even has the option to control other users' desktops to foster an effective learning environment. What do you dislike? I did not have any features or experiences that I disliked. Recommendations to others considering the product Zoom will provide all the features you could wish in an application for screen sharing, plus many more! What business problems are you solving with the product? ...

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A

Anonymous

03/06/19

4 out of 5

stable sound stable video

What do you like best? its stable, no drop out, no fuzzy images no broken sounds What do you dislike? when on small screen the block area is quite obstructive Recommendations to others considering the product Zoom is a simple package with plenty of user settings to encompass individual requirements. Its a stable platform that hasn't let us down yet. What business problems are you solving with the product? What benefits have you realized? Enables meetings without travel, and has ...

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A

Anonymous

03/06/19

4 out of 5

Good first experience

What do you like best? I liked seeing the video feed of all participants. It made it very easy to feel a part of the class and be able to interact. The slides worked fine and overall worked well. What do you dislike? The only bad thing was that we got cut off before we had finished questions and discussion. What business problems are you solving with the product? What benefits have you realized? Training. To be able to be face-to-face with the trainer and other participants.

A

Anonymous

03/06/19

4 out of 5

Solid video sharing

What do you like best? Easy to use, reliable. Think it's a solid product What do you dislike? Tough interface at times (recording, multi-sharing, etc. What business problems are you solving with the product? What benefits have you realized? Great for demos, interactions, presentations

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].