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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4901-4910 out of 6134

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Anonymous

03/11/19

5 out of 5

Communicating remotely with a team

What do you like best? I like that it’s easy to use/sign up for, easy to talk to multiple people, has chat and video functions, and much more! What do you dislike? I think it isn’t as well known as say Google Chat, which can make it burdensome for people to have to sign up just to use it for a project. What business problems are you solving with the product? What benefits have you realized? Collaboration remotely, communication among team members

A

Anonymous

03/11/19

5 out of 5

Easy to use

What do you like best? It’s easy to use and I like how the host can share their screen and give you insight on how to do certain things. I like that I can use it at home. What do you dislike? As far as video streaming goes, I find zoom pretty easy to use and there isn’t anything I dislike about it. Recommendations to others considering the product Great for conferencing What business problems are you solving with the product? What benefits have you realized? I can connect with ...

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Anonymous

03/11/19

5 out of 5

A staple for meetings!

What do you like best? The ease of use, ability to meet at any time What do you dislike? Configuring audio can be difficult at times What business problems are you solving with the product? What benefits have you realized? Zoom helps to ensure thorough communication between teams and allows us to get projects across the finish line because of its easy accessibility and usability. It can be used at any time of day.

A

Anonymous

03/11/19

5 out of 5

Zoom Zoom

What do you like best? Zoom has been a favorite tool that I have been using for over 5 years! There ia nothing better for one on one video meeting a pen training groups like I did this weekend. The power of being able to share my screen with those in the conference makes the training process every better. What do you dislike? I wish there was a way to carousel trough the participants in an easier way. What business problems are you solving with the product? What benefits have you ...

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A

Anonymous

03/11/19

5 out of 5

Offers the best conferences with Zoom

What do you like best? We love Zoom because it is extremely easy to use, has a sincel, modern interface and even guides you how to use it. We can create seminars and video call meetings and voice calls. One of the best things that it offers is that it can be used from different devices and has great audio and video quality which makes the experience of use very pleasant. What do you dislike? So far one of the things that we do not like about Zoom is not being able to have a copy or ...

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A

Anonymous

03/11/19

5 out of 5

Zoom as a conference software

What do you like best? The most important for us - stability and quality. It is very good! Also you can choose - to join thru a browser or a app. All calls automatically records. Number of the conferences member more than 5 doesn't get the quality worse! What do you dislike? When one starts sharing his screen others can't change the video screen size. It's not very bad, but sometimes we need it. Recommendations to others considering the product Don't even think - buy! What business ...

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A

Anonymous

03/10/19

5 out of 5

Versatile and easy to use service for uninterrupted communication.

What do you like best? Zoom is a very user-friendly service on mobile, desktops/laptops or for room meetings. It is available across the platforms which keep you connected throughout. The variety of mediums offered by Zoom.us includes Audio Calls, Video-Confrerencing, Chat, File Sharing, Screen Sharing, Remote Support, Annotations, and the list is long. What do you dislike? To be honest, I really don't have anything to dislike. But, the limitation on 40 mins for free tier is ...

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Anonymous

03/10/19

5 out of 5

Great for client meetings and trainings

What do you like best? This application has the ability to do audio, video and screen sharing with multiple attendees. You can host a training, webinar or conduct a team meeting. What do you dislike? The passcodes are long when you dial into a meeting so if someone isn’t tech savvy it does take time to join. Recommendations to others considering the product Definitely works great for multi attendee meetings. What business problems are you solving with the product? What benefits ...

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A

Anonymous

03/10/19

3.5 out of 5

Group calls

What do you like best? I love that you can see everyone and share a common link for people to join in! What do you dislike? It doesn’t work on all devices. I could only get it to work on my laptop. Recommendations to others considering the product Just take the time to explore with it before using it full time. What business problems are you solving with the product? What benefits have you realized? Some people weren’t always able to join the best.

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Anonymous

03/10/19

3 out of 5

Could be better but could also be worse

What do you like best? I like that meetings are recorded which eliminates the need to keep notes What do you dislike? Sometimes it would be nice to be able to turn this feature off to discuss sensitive ideas. Recommendations to others considering the product Keep at it. It should definitely improve What business problems are you solving with the product? What benefits have you realized? Communication and making sure we’re all on the same page.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].