Zoom Reviews in November 2026: User Ratings, Pros & Cons

Simple video conference capability

What do you like best? No need to download software to launch system. Easy to use for people at all levels of experience and comfort with technology. I rarely hear issues from meeting attendees who are unable to get something to work (which is fairly common for many video conference systems. What do you dislike? There's not much that I dislike about Zoom, outside of the cost to use for longer meetings. In the beginning, before I upgraded, it would randomly cut off my meetings when they ...

Generally very strong, but missing a few capabilities

What do you like best? It’s very easy and intuitive to set up meetings both over the phone and video. Sending invites is simple and logging into the meeting rooms to share materials is pretty hassle free. What do you dislike? There are a few capabilities missing. Among them is a notification or beep when a person enters a meeting. This makes it hard to tell when someone has joined a conference call. What business problems are you solving with the product? What benefits have you ...

Not bad but can use improvement

What do you like best? The easy secure connection and the mobile app What do you dislike? Limited feature the mobile app has. Connection also sometimes lag What business problems are you solving with the product? What benefits have you realized? B2C communication. The benefits of sharing can be great for this.

Tried and Failed

What do you like best? I have used Zoom in the past and like it however when I tried to run my first meeting with a new account I was able to see myself on the screen however, none of the other participants could join. What do you dislike? The link that was sent to the other participants did not work and neither of them was able to join the meeting. When my boss tried to dial in with just the access code so we could conference cdall that did not work either. Recommendations to ...

All about zoom

What do you like best? Its a good tool to use for meeting. My main office is in Portland Oregon but I live in Salem Oregon so if i dont want to or really need to go to Portland I dont. This is an hour drive there and back if traffic is okay. I am very happy with all that this zoom product does. What do you dislike? It is a little more then I would like to pay for it. But it is worth it in the end. I would say to make it cheaper because damn I pay a lot of money towards bills and I am ...

Awesome option when you cannot meet in person

What do you like best? My current company heavily relies on Zoom. In my previous company, we used WebEx, and I think compared to WebEx, Zoom was easy to use. It has a very intuitive user interface which makes it very easy to start using. Also, it is ubiquitous, one can use a cell phone, a tablet or a desktop PC application to connect to a Zoom meeting. What do you dislike? The process of creating a new group call is what I dislike about Zoom. Every user has a URL associated with his ...

Best voice

What do you like best? Ease of use. Call quality the best with any call conference software I have used (cisco,skype, Teams What do you dislike? Sometimes it can be a bit clunky. The key stroke short cuts are hard to guess Recommendations to others considering the product Go with this. I have used them all. Best call quality and simple to integrate with other platforms. What business problems are you solving with the product? What benefits have you realized? The business promlem ...

Easy tool with some quirks

What do you like best? I love that its affordable, relatively easy to use and has lots of options. What do you dislike? I dislike the UI and the fact that it takes up way too much real estate on the screen. What business problems are you solving with the product? What benefits have you realized? Communication with teams and clients

Convenient Way to Meet

What do you like best? I really enjoy the glitch-free experience that makes it easy to join meetings remotely. What do you dislike? Some features could be easier to find. For example, my colleague and I that were using it had trouble at first ensuring that we could join the meeting. What business problems are you solving with the product? What benefits have you realized? I met with colleagues to meet to design an online sign up system for patients. It had allowed all involved ...

Easy to use and no issues

What do you like best? The best part about zoom is how easy it is for prospects to simply jump on a call. They do not need to download anything, they simply click the link and are connected to the call. What do you dislike? There is nothing to dislike, Zoom is easy to use and have had no issues before. Being able to access a recording after saving it to the cloud takes a bit of time, but that is not an issue on the part of Zoom. What business problems are you solving with the product? ...