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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4911-4920 out of 6134

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Anonymous

03/10/19

4 out of 5

Great for our remote team meetings

What do you like best? It's great for conferencing, and as a remote team we like to have a meeting room we can hop on to at any time of day to discuss current projects. Screensharing is easy and really efficient. What do you dislike? Sometimes the video feed to adjust quickly enough to the person talking - there will be an audio-video lag. Also, file sharing isn't really intuitive. Recommendations to others considering the product Great for conferencing, remote teams, impromptu ...

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A

Anonymous

03/10/19

4 out of 5

Gets the job done

What do you like best? This is an easy to use program and it has a mobile app so that if you are on the go and can't make it to your computer in time, you can use your phone. What do you dislike? Sometimes the connection gets spotty while using this system but I am not sure if that is to blame on the actual program or our internet service. What business problems are you solving with the product? What benefits have you realized? We have been able to communicate easily while our ...

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A

Anonymous

03/10/19

4 out of 5

Works well for our purposes

What do you like best? Ease of use, ease of collaberation. Ability to send links to nayone to participate easily What do you dislike? The fact that they limit meetings in the free version to 40 minutes Recommendations to others considering the product Great program What business problems are you solving with the product? What benefits have you realized? Long distance meetings. Collaberation is very easy with team members accross the globe.

A

Anonymous

03/10/19

3.5 out of 5

Zoom is a freeway video conference app

What do you like best? I love how easy it is to set up and how universal it is across all platforms What do you dislike? Some of the time, people have a difficult tonne connecting and staying connected. What business problems are you solving with the product? What benefits have you realized? I have some clients that are out of state, and I usually meet with my clients in person at my office. This makes it so it's like they're right there with me and helps build the personal ...

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A

Anonymous

03/09/19

3.5 out of 5

Zoom is good!

What do you like best? Intuitive, functional, has desirable features What do you dislike? Not everyone has zoom so sometimes we use google hangout Bc it’s easiee What business problems are you solving with the product? What benefits have you realized? Communication across countries/communication with remote employees

A

Anonymous

03/09/19

3.5 out of 5

Complex platform...Great when you learn

What do you like best? Zoom has a steep learning curve however once you get the hang of it, the platform is chock-full of extremely useful tools and resources that can be used for a variety of different avenues spanning across all facets of one's life. I love the level of security provided with the end to end encryption. The cloud based platform allows for differing bandwiths to be handled with little disruption to the quality of the meeting or camera functionality. What do you dislike? ...

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Anonymous

03/09/19

3 out of 5

Zoom good for one on ones

What do you like best? Love that one on one meetings are free with no time limit. What do you dislike? Have had been a lot of technical difficulties with Zoom, where myself or another person cannot get connected Recommendations to others considering the product Great for one on one video meetings, for group ones, it’s expensive What business problems are you solving with the product? What benefits have you realized? I can conduct training with people in various states. It’s ...

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Anonymous

03/09/19

2 out of 5

Providing video broadcasting with business partners and all this in this program

What do you like best? -Available at every level -An enterprise costs no more than a business plan. -High member threshold -Many administrative controls What do you dislike? -Disadvantages of SLA and SSO -May use more security Recommendations to others considering the product I advise you to use for business issues related to the company and its affairs, a good analogue of other video changers What business problems are you solving with the product? What benefits have ...

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A

Anonymous

03/09/19

5 out of 5

This Is Great

What do you like best? Zoom allows us to remote into our customers PCs with very little help needed on our Users end. All we have to do is make them browse to the site and join a meeting. Before they know it we are remoted in and fixing their issues. The ease of use and reliability is the best part What do you dislike? I cant say there is anything that I dislike Recommendations to others considering the product Remote tools made easy with Zoom. I love this product What business ...

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A

Anonymous

03/09/19

5 out of 5

Easy to use!

What do you like best? Zoom is super easy to use and the quality of video is great. They make it simple to log on and dial in or use the audio in the computer. I also like that the videos automatically record. What do you dislike? There isn’t really anything that I dislike. What business problems are you solving with the product? What benefits have you realized? We needed an easy to use platform to show demos of our products and then send the recordings to prospects. This ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].