9.8
SpotScore
Zoom Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Anonymous
03/12/19
Just Love It!
What do you like best? Zoom is a pretty handy tool for short and long meetings. Its free tier allowing a 40 minute session that can easily be re-entrant is so fair. Their payable accounts have a very good quality and services. We love it too much that we have many payable accounts in our company that we use to conduct daily meetings with customers and teams. What do you dislike? Nothing. It is just a beautiful tool with fair prices. What business problems are you solving with the ...
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Anonymous
03/12/19
Zoom Zoom - Making the Most out of your room
What do you like best? The ability to interview athletes and rappers for my podcast. Also, the ease to attend meetings and workshops that I'm not hosting. What do you dislike? The sound quality at times can be slightly delayed. I don't have issues with Zoom, especially when I'm receiving excellent content under the free plan. Recommendations to others considering the product I strongly recommend anyone in the market to use Zoom. I use Zoom to interview athletes and musicians for my ...
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Anonymous
03/12/19
Such a good video conferencing platform!
What do you like best? At work we have tried everything there is to try with video conferencing tools and zoom is by far the best. It’s so easy to use for our international calls with our team in South Africa What do you dislike? Perhaps it could be easier for the account to be shared with other people What business problems are you solving with the product? What benefits have you realized? We’re able to video chat with our co-investigators internationally. There is also a very ...
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Anonymous
03/12/19
Great Software
What do you like best? Clear and stable video, good sound quality, no interference. What do you dislike? Cannot say, Everything worked fine. All good What business problems are you solving with the product? What benefits have you realized? Conference calls
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Anonymous
03/12/19
Zoom
What do you like best? The screenshare option with up to 100 people. I love that you can easily share files, pictures, contacts, etc What do you dislike? I don't dislike anything with this application. I mean, maybe they could add some addition features, but I like it as is. Recommendations to others considering the product This isn't my idea if the typical quick video call app. This is better for longer videos with more individuals on the video call. What business problems are ...
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Anonymous
03/12/19
Reliable and functional
What do you like best? All in one (chat, video, and screen sharing What do you dislike? Computer audio quality sometimes is hard to hear on the other end. What business problems are you solving with the product? What benefits have you realized? Connectivity and communication with other locations can be an issue. Zoom bridges that gap.
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Anonymous
03/12/19
Review
What do you like best? I love zoom i feel like it's more accessible and easier to use than other companies and it's great for conferences What do you dislike? There is nothing I dislike it is super easy to use and works great What business problems are you solving with the product? What benefits have you realized? I am bleeding to do conferences and meetings with people all over the world from my iPad to phone to pc I love it!
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Anonymous
03/12/19
Easy way to connect
What do you like best? It is very easy to use, and allows people to connect to cross distances. What do you dislike? Nothing so far. Zoom is great and easy to Recommendations to others considering the product It is super easy to use What business problems are you solving with the product? What benefits have you realized? Getting together across distances, especially when the weathers too bad to travel.
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Anonymous
03/12/19
Great Support and Useful Teaching Tool
What do you like best? It's a quality interface and the customer support is helpful compared to other companies in this industry What do you dislike? It sometimes requires my clients to download a plugin which is inconvenient. Especially for my older clients that are less computer savvy Recommendations to others considering the product Great product overall. Make sure to get the most out of your initial set-up call. Ask lots of questions What business problems are you solving ...
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Anonymous
03/12/19
Good experience
What do you like best? It is quite easy to use. It is free for under 40 minutes. What do you dislike? Can be shaky sometimes. Both audio and video. What business problems are you solving with the product? What benefits have you realized? Communications with other branches.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].