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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4861-4870 out of 6134

A

Anonymous

03/13/19

5 out of 5

zoom zoom

What do you like best? the ability to use all video call features What do you dislike? the connection and video call quality at times What business problems are you solving with the product? What benefits have you realized? the ability to connect

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Anonymous

03/13/19

4.5 out of 5

Seamless Service

What do you like best? I absolutely love the ease of working with the platform, for example sharing docs with the audience is super easy! What do you dislike? So far, I have yet to find anything I do not like. What business problems are you solving with the product? What benefits have you realized? I am able to meet with people much more efficiently, rather than finding times that work if we were to meet in real time. Sitting in my office and scheduling a meeting between other ...

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A

Anonymous

03/13/19

4.5 out of 5

Good

What do you like best? video and quality, how Zoom application adapts to quality of internet connection What do you dislike? not fast to start meeting (browser loads page, then starting app, then joining meeting - it takes ~2min to start talk Recommendations to others considering the product I have no additional recomendations What business problems are you solving with the product? What benefits have you realized? I use Zoom to hold standups meetings with distributed teams.

A

Anonymous

03/13/19

4.5 out of 5

Great Product for Teaching

What do you like best? The fact you can use it like a classroom, with screen sharing, a whiteboard and the ability to annotate live during the event. What do you dislike? The fact that the annotations are not linked to the screen you are annotating, they have to be cleared. Recommendations to others considering the product Try it as a free user first to ensure it fits with your requirements What business problems are you solving with the product? What benefits have you realized? ...

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A

Anonymous

03/12/19

3.5 out of 5

Zoom for online meeting

What do you like best? Zoom was really friendly app for organizing online meeting and including in meeting invite. Very easy to create customized meeting url to share with all attended. Also to start instant meeting without planning. Very nice recording of meeting to share with people who could not attend. What do you dislike? It turns on video and audio by default has to turn off as soon as joined to avoid unnecessary echo which can be improved like skype which disable by default ...

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A

Anonymous

03/12/19

3.5 out of 5

Good Video Quality at Low Cost

What do you like best? Video Quality is good and Seamless video Streaming What do you dislike? Hard to Navigate in the app. Difficult to place a call. What business problems are you solving with the product? What benefits have you realized? Easily organizing meetings with the Dubai Team. Benefit - Fast flow of information and Decision Making

A

Anonymous

03/12/19

4.5 out of 5

Zoom is effective and easy to use.

What do you like best? You can connect with several people in a matter of minutes and share your screen, audio, and video at the same time. What do you dislike? I dislike how it takes a lot of time to enter in the phone numbers and how they’re different often times making it less convenient. What business problems are you solving with the product? What benefits have you realized? Our greatest benefit is having meetings on Zoom. It’s easy for everyone to open up and follow along.

A

Anonymous

03/12/19

3.5 out of 5

Great Video Conferencing Software~

What do you like best? Zoom is really easy to use. Love being able to set up links as scheduled calls and send the other use that unique link. Quality is great, and you can record. What do you dislike? If someone doesn't have Zoom installed, there can be some issues getting the all to work. I usually have to warn people to test it first and download the app to make sure that when the time for the call comes, there are no issues or hiccups. What business problems are you solving with ...

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A

Anonymous

03/12/19

5 out of 5

A very complete telecommunications platform.

What do you like best? Zoom is one of those software that when you start using it you get to keep it. It is an interactive platform very dynamic and varied, with which you can make videoconferences and video calls in high quality HD and with excellent audio. Zoom offers you many options that fit my work dynamics perfectly. I have a maximum of 40 minutes per videoconference, enough time to articulate our work plans, conditioning our programming proposals. I have the option of administrator ...

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A

Anonymous

03/12/19

5 out of 5

Best Conferencing Program

What do you like best? Personal meeting room to use for prospects What do you dislike? Dial in feature on mobile can be tricky to use What business problems are you solving with the product? What benefits have you realized? I book every single meeting/product demo on Zoom

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].