Zoom Reviews in November 2026: User Ratings, Pros & Cons

Good for recording webinars

What do you like best? Easily able to record. Good for the academic setting. What do you dislike? When someone in the groups speaks but they aren’t sharing video, their name flashes across the entire screen What business problems are you solving with the product? What benefits have you realized? Recording webinars

Meh

What do you like best? The concept of Zoom is good. I like the collaboration space and the ease to access virtual links and so on. What do you dislike? I dislike the ability to easily screen-share without having to pull up zoom and manually join or having to go into our Google Calendar to get a link and copy & paste it to someone to join and THEN screen-share. What business problems are you solving with the product? What benefits have you realized? Our company needed a good ...

Good Gets the job done

What do you like best? Screen sharing and integration with outlook. What do you dislike? Call connectivity issues with call droppings. What business problems are you solving with the product? What benefits have you realized? I work as an IT professional and use it for daily meetings

My favorite video conferencing tool

What do you like best? Zoom is easy to use and to set up. You get a room number and several other cool features such as the possibility to share a slideshow or a whiteboard. The feature that was the key factor for me was the rooms. Yes, you can manage your physical conference room thanks to a Zoom app (but it will cost you more. Zoom integrates with a lot of tools you may already use such as Google Drive and Slack and the company I work for is also considering a Zoom integration. ...

Excellent Meeting Software

What do you like best? I love that Zoom is great for professional and business use, as well as personal use. What do you dislike? Sometimes it is confusing how to disable sound and video for particular users. Recommendations to others considering the product Zoom is an excellent product for professional and personal use and it has the ability to connect people in different parts of the country. What business problems are you solving with the product? What benefits have you ...

Amazing quality

What do you like best? It was so simple to use and it honestly made meetings simple yet also very easily upgraded in quality. What do you dislike? The only drawback is if something were to happen and you needed to step away there is no discrete way to do so. Recommendations to others considering the product It’s user friendly and it’s simple to operate. What business problems are you solving with the product? What benefits have you realized? Being able to meet with people ...

Great experience

What do you like best? The scheduling feature. It integrates and forwards the meeting information to a Google Calendar account that is connected. This rocks. What do you dislike? Nothing. The value of the software is great. What business problems are you solving with the product? What benefits have you realized? We have client meetings exclusively over Zoom. It makes it simple and quick to get over the first discovery stage of the prospect/client so we can continue with the next steps.

Love zoom

What do you like best? My team can gather here to hold meetings and trainings super easy with no distributions. Love that i can record the meeting to refer back too What do you dislike? Not sure i dislike anything it’s awesome What business problems are you solving with the product? What benefits have you realized? Being that we are all in different timezones it’s rhe easiest way to meet up and again record tonrefer back to

Fantastic Way to Connect Employees

What do you like best? Ability to web conference with associates and managers spread throughout multiple states. Great tool to interview candidates who aren't local to our corporate office for management roles. Allows you to get the in person feel for the person without the expense of travel. What do you dislike? Connectivity can be an issue at times. Background noise can be disruptive but utilizing the mute functions usually solves this issue. What business problems are you solving ...

Exceptional video meeting

What do you like best? Crisp, no breaks in the session; Crisp, no breaks in the session; Crisp, no breaks in the session What do you dislike? nothing yet to dislike; nothing yet to dislike; nothing yet to dislike; Recommendations to others considering the product Try it. You'll likely love it! What business problems are you solving with the product? What benefits have you realized? I like the in-person connection through face-to-face because emails and voice only phone calls ...