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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4791-4800 out of 6134

A

Anonymous

03/18/19

5 out of 5

Estar presente en la distancia

What do you like best? Es una aplicación muy amigable que posibilita acercar las distancias con muchas personas simultáneamente. Esta posibilidad , junto a la de compartir archivos de manera muy eficiente es la característica más destacada. What do you dislike? Algunos problemas de audio aun se mantienen, aunque nada inhabilitante. Recommendations to others considering the product confíen pues siguen creciendo y mejorandolo What business problems are you solving with the product? ...

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A

Anonymous

03/18/19

5 out of 5

Easy to use

What do you like best? How you can add members simply by calling the given number What do you dislike? The interface of the product can be better upgrades to be more intuitive Recommendations to others considering the product zoom can advertise more. so it can gain more recognition What business problems are you solving with the product? What benefits have you realized? Communication with colleagues that are in other locations

A

Anonymous

03/18/19

5 out of 5

excellent

What do you like best? everything is good connection, image. the only problem is the sound a lo of eco if we use the computer sound What do you dislike? the only problem is the sound a lo of eco if we use the computer sound What business problems are you solving with the product? What benefits have you realized? face to face meetings and cost savings

A

Anonymous

03/18/19

5 out of 5

Easy and good.

What do you like best? I like the multi video call feature. We are able to communicate with churches in 3 different states at one time What do you dislike? Not really anything I don’t like about it What business problems are you solving with the product? What benefits have you realized? We are able to communicate with other churches we work with.

A

Anonymous

03/18/19

4.5 out of 5

Zoom is Good for Business Meetings; audio can be tricky

What do you like best? You can have a face-to-face web experience and also toggle to a presentation or whatever you have on your computer screen. This allows for one platform to provide versatility during the meeting. What do you dislike? I had troubles with the audio when leading the presentation. My audience could not speak back to me but could hear me. What business problems are you solving with the product? What benefits have you realized? Out-of-state appointments and ...

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A

Anonymous

03/18/19

4.5 out of 5

Zoom - best video conferencing tool

What do you like best? the best phenomena with zoom is that audio ,video calling features is in hd format.this site is very helpful in conducting any formal video calls , seminar presentation, interview session,. it is very comfortable to use .it is compatible with any device.by this site good communication can flow to the team members.this is the excellent tool foe communication and update the team members for any change instantly.this tool is also used in chatting.this tool is very user ...

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A

Anonymous

03/18/19

4.5 out of 5

A great experience with a very useful tool

What do you like best? I love the possibility of fix my meetings in advance and invite people to join the meeting and to receive the invitation in my calendar What do you dislike? When a meet for a lot of people is very difficult to visualize all of them and to know who want to talk What business problems are you solving with the product? What benefits have you realized? Meetings with people in different locations and to have coaching sessions with colleagues

A

Anonymous

03/18/19

5 out of 5

Zoom offers a one-click way to connect

What do you like best? Zoom is really easy. Just share your meeting link and your attendees have easy access right from their computer. I've been able to attend grad classes, meet with colleagues in different states, and keep up with work meetings when I'm sick - all from my chair. What do you dislike? The webinar meetings leave something to be desired in terms of features. In addition, sometimes I think Zoom is too easy - people can't seem to grasp the idea of muting yourself unless ...

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A

Anonymous

03/18/19

4 out of 5

Zoom is great conference tool

What do you like best? I like that you can connect with people in order to go over pretty much anything. Whether it’s a meeting or study session everything is great What do you dislike? It is quite difficult to get the hang off, but once you use it a couple of times it gets easier What business problems are you solving with the product? What benefits have you realized? It solves the problem of meetings when people aren’t in one place at the same time

A

Anonymous

03/17/19

5 out of 5

Very Good

What do you like best? Been using Zoom for a few years now and its been great ever since I started using it. I love the way you can connect with anyone fast from anywhere as long as they have internet. I have never had a call disconnect or have bad audio quality. What do you dislike? I wish Zoom had a few more features than it does Recommendations to others considering the product Love using Zoom for our web meetings so I have to recommend it to everyone What business problems are ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].