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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4781-4790 out of 6134

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Anonymous

03/18/19

3 out of 5

communication services in the cloud, with software that combines videoconferences, chats and mobile.

What do you like best? The low cost and that I am always connected to the chat. What do you dislike? I really do not dislike anything about this application. Recommendations to others considering the product Very good application allows internal and external communications, since you can join any meeting through any device, which optimizes the quality of work. What business problems are you solving with the product? What benefits have you realized? It allows to join or ...

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Anonymous

03/18/19

4 out of 5

ease of use for Zoom

What do you like best? easy to set up and use. no updates that complicate like skype does with frequent changes and reboots before using. every experience has been solid What do you dislike? wish it were easier to turn off video during conversations there are times when its better to talk without a camera I have become a fan What business problems are you solving with the product? What benefits have you realized? good conversations. not hard to use at all across continents so its ...

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Anonymous

03/18/19

5 out of 5

Love Zoom!

What do you like best? I love the ability to invite people to a webinar that I can use screen shots to present. I like the ability to see everyone's face and have an open interactive dialogue after and before the presentation. The ability to save and upload to social media. The Facebook live option which gets additional viewers and increase the Live's Exposure. So many cool options and the support staff is friendly and quick to respond. What do you dislike? I really do not have any ...

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Anonymous

03/18/19

5 out of 5

I enjoyed using Zoom

What do you like best? Zoom is easy to figure out and allows for video conferencing without glitches. What do you dislike? At times there were problems with microphones, but overall the program works really well and works internationally. What business problems are you solving with the product? What benefits have you realized? I used Zoom for webinars while I studied overseas and it was always easy to access through the links and easy to use during webinars.

A

Anonymous

03/18/19

5 out of 5

Zoom is the best!

What do you like best? I absolutely love how fluid it is! Never any issues when doing conference calls with multiple participants. The ability to chat privately is also a huge plus! What do you dislike? No dislike at the moment. I did have issues logging on in the beginning but that was due to company’s log in credentials. What business problems are you solving with the product? What benefits have you realized? Being able to have weekly conference calls with my DM has been great ...

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Anonymous

03/18/19

5 out of 5

Great first week

What do you like best? Ease of scheduling and inviting clients and staff, Quality of connectivity is very good, ability to record What do you dislike? Nothing as yet as everything has run as it says on the tin. Recommendations to others considering the product Try it for sure our international clients love the experience What business problems are you solving with the product? What benefits have you realized? We normally carried out the majority of our project calls over voice. ...

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Anonymous

03/18/19

5 out of 5

Zoom is great

What do you like best? You can video conference with multiple people, and record these meetings, too. What do you dislike? There's nothing I dislike about his product. Recommendations to others considering the product Worth trying What business problems are you solving with the product? What benefits have you realized? The ability to video conference with an online video tool that's stable and easy to use.

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Anonymous

03/18/19

5 out of 5

Zoom is a great and reliable video conferencing application

What do you like best? I love the features and ease of use with this application. You share an identification number with your attendees whether they have an account or not. You can schedule meetings which is a very useful feature. Being able to keep all of my video conferences scheduled and organized is great. It's very easy to forget about meetings that are set for the future, so with Zoom I am able to have set reminders with the links included in the email or calendar notification. ...

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Anonymous

03/18/19

5 out of 5

A must-ave tool for both internal and external meetings

What do you like best? Creating of a link takes less than a minute, you can schedule calls and automatically record them. Sometimes a teammate creates a call with video on and it might be embarrassing :D What do you dislike? Pretty expensive. Though if you are ok with just 40 min of calls that's fine. What business problems are you solving with the product? What benefits have you realized? No more dealing with skype, hangouts, and Slack issues!

A

Anonymous

03/18/19

5 out of 5

Excellent video conferencing software!

What do you like best? I love how easy it is to use, even without joining. Makes conferencing with remote team members a much more fluid and non-distractive process. What do you dislike? Sometimes the audio can be an issue, but the call in through a phone number is an easy way to fix any audio issues an individual may be having. What business problems are you solving with the product? What benefits have you realized? We have a lot of remote team members across the State, so it makes ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].