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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4801-4810 out of 6134

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Anonymous

03/17/19

5 out of 5

Zoom is easy to use and dependable. Clear instructions

What do you like best? The video and audio are clear. Share screen is nice What do you dislike? The time it takes to log in and out after share screen Recommendations to others considering the product Get premium membership so your time does not run out What business problems are you solving with the product? What benefits have you realized? We get everything on other’s computer sharing figured out

A

Anonymous

03/17/19

4 out of 5

Great solution for virtual meetings

What do you like best? Really easy to install, set up and use. Love that live meetings can be recorded and shared with others who couldn't attend live. What do you dislike? Sometimes making sure Zoom is installed is daunting to less tech savvy users. What business problems are you solving with the product? What benefits have you realized? Having the ability to meet virtually with other teachers from across the state or country to collaborate, share ideas and solutions has been amazing.

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Anonymous

03/17/19

5 out of 5

Very light conferencing tool

What do you like best? It does not slow down my computer. Most tools crash because they need a lot of resources What do you dislike? I wish there were a simultaneous interpretation capability install into the tool whether free or paid. What business problems are you solving with the product? What benefits have you realized? Meetings with people in far locations

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Anonymous

03/17/19

5 out of 5

Zoom Conference

What do you like best? I like the ease of Zoom as well as the ease to connect to my calendar for scheduling. What do you dislike? I wish on the mac side you did not have to download an app. This seems to confuse some people the first time if they are not tech savy. Recommendations to others considering the product This has been a great feature for us to set up quick meetings. What business problems are you solving with the product? What benefits have you realized? The ease of ...

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A

Anonymous

03/17/19

3 out of 5

amazing sales tool

What do you like best? the ability to make calls from all over the world especially given that they provide local numbers is a very wide range of countries What do you dislike? the time limit - it makes it harder to conduct sales calls in under an hour but in theory we could upgrade to a paid plan Recommendations to others considering the product if you are looking for a global solution Zoom is the answer What business problems are you solving with the product? What benefits have ...

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Anonymous

03/16/19

2.5 out of 5

Just another screen sharing app

What do you like best? Maybe it’s cheaper in terms of pricing.. otherwise nothing special What do you dislike? Unless you maximize the screen, you can’t see things clearly Recommendations to others considering the product Not a bad idea.. you want something anyways What business problems are you solving with the product? What benefits have you realized? Cross platform screen sharing, conference calls

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Anonymous

03/16/19

4.5 out of 5

Zoom Review

What do you like best? Wonderful tool to have. Love the simplicity and easy of use. The meeting modes are awesome. Probably the easiest to setup. What do you dislike? Nothing really. The simplicity of this is the hallmark. Do not complicate the tool with unnecessary ad ons. Recommendations to others considering the product Keep the tool simple and do not over complicate it. Love the way how easily we can setup meetings etc. Way to go!! What business problems are you solving with ...

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Anonymous

03/16/19

4.5 out of 5

Easy to use conferencing platform

What do you like best? I like that the product allows one to screen share their files. Further, it is very easy to schedule a conference via sharing a meeting id. Also, various controls such as, playing a chime when someone enters the meeting to making someone wait in a waiting room before allowing them to join the conference, are critical to ensuring good meetings. What do you dislike? I dislike the fact that the free version of the tool only allows one 40 minutes on a particular ...

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Anonymous

03/16/19

4 out of 5

Easier to Use

What do you like best? Easy to use and access is conveniently on your phone. I downloaded the app to watch some CE videos. What do you dislike? You have to download the app to view the presentation on your cell phone Recommendations to others considering the product Download the app. It’s worth it for the convenience alone What business problems are you solving with the product? What benefits have you realized? I am able to receive CE for my CVT license.

A

Anonymous

03/16/19

5 out of 5

I love Zoom!

What do you like best? It is user friendly and helps me to deliver my lessons. Thank you very much! You are great! What do you dislike? I do not know or understand how to share videos on the lesson. Recommendations to others considering the product It is very user friendly and the best way for professionals What business problems are you solving with the product? What benefits have you realized? It is the best tool to give online lessons I have found so far.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].