NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

Add to compare

Starts from $13.33 / user / month when yearly, also offers free forever plan

Start Free Trial

Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

Are you using Zoom?

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 4771-4780 out of 6134

A

Anonymous

03/19/19

5 out of 5

Better than Skype

What do you like best? I dig the ease of setup and the ability to record the calls/sessions for future use. What do you dislike? Right now, I don't have any dislikes. That may change as our business grows. Recommendations to others considering the product If you're looking for something simple to implement for video calls and conference calls, Zoom is a solid product. What business problems are you solving with the product? What benefits have you realized? Connecting with a ...

Read more

A

Anonymous

03/19/19

5 out of 5

Makes working remote easy

What do you like best? Using zoom makes meetings with my manager and team (who live in a different country very easy and with the click of a button. The video quality is always great as well. What do you dislike? At my previous company, the process for setting up a webinar was a little tedious. Besides that, nothing else is an issue. What business problems are you solving with the product? What benefits have you realized? Teams working remotely and at different locations is no ...

Read more

A

Anonymous

03/19/19

5 out of 5

Zoom.us

What do you like best? Price/performance ratio is almost unbelievable. The features included with the base subscription rival very high end conferencing systems. What do you dislike? Scheduling meetings can be tricky at times. I've accidentally required registration a few times. There have been other times when I've been on meetings that block computer audio and allow phone audio only. That can be very disruptive if the conference room is not equipt with a phone. Recommendations to ...

Read more

A

Anonymous

03/19/19

4 out of 5

Good but could be better

What do you like best? Pretty easy to project desktop wireless-ly whether on a Mac or PC. I like that you can pause the screen so you can still work on your laptop with out projecting your desktop to the whole room. The conference video calls go pretty smoothly with people being able to join. Sharing the presentation with the conference works well but a little confusing. I don't think the platform is super intuitive and could be better organized and more clear. What do you dislike? ...

Read more

A

Anonymous

03/19/19

4.5 out of 5

Best tool for Webinar & conference

What do you like best? Zoom is a user friendly service, which is very easy to use by anyone. It helps us to do video conference for our professional services like scheduling imp meetings, interviews, etc by sending a single link . Its also having a password protected security option which stops others users to connect it without having a password.We can record the meetings and have it in the cloud or on the Desktop to visualize them later in case If i need to go back to see any comments ...

Read more

A

Anonymous

03/19/19

4.5 out of 5

Great and easy

What do you like best? How it displays whoever is speaking in the moment and makes it easier to follow a conversation or a meeting, and its flexible with different devices What do you dislike? Sometimes it crashes on smart phones and interrupts the meeting. Recommendations to others considering the product Great for companies with multiple offices or HQ. What business problems are you solving with the product? What benefits have you realized? Meetings with employees who are ...

Read more

A

Anonymous

03/19/19

4 out of 5

Communication with zoom

What do you like best? Zoom does not have a trial period and I can have this app totally free without all the functions if I pay a plan but it serves for a basic and short communication is a very easy and simple to use app does not require more time to learn to use it also has different functions than other communication app I do not have contracts that oblige me to pay the monthly subscription because I choose how long I want to pay or if I do not use it for free I can make a ...

Read more

A

Anonymous

03/19/19

4 out of 5

Zoom is an awesome video calling platform for meetings

What do you like best? I like what zoom has to offer for free.its a professional business platform for video calling and setting up meetings. All in one on an app is pretty convenient. I like that you can save files and go on straight from there. What do you dislike? The call quality and the lag is not as smooth What business problems are you solving with the product? What benefits have you realized? I talk with acquaintances about business opportunities and I get on educational ...

Read more

A

Anonymous

03/19/19

2.5 out of 5

Video Conference with Zoom

What do you like best? That you have so many controls on the admin side of things. You can allow or discontinue video of everyone on the call, you can give others rights to control the conference tool with a click of a button, etc. What do you dislike? That the conference line information is a bit tricky for some to understand because it's so long. That recording sometimes does not work. What business problems are you solving with the product? What benefits have you realized? We ...

Read more

A

Anonymous

03/18/19

4 out of 5

connecting with friends

What do you like best? The possibility to have a privt meeting and to see my friends and family What do you dislike? nothing everything was ok and I hope to use it very often What business problems are you solving with the product? What benefits have you realized? a meeting without having to travel

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].