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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4741-4750 out of 6134

A

Anonymous

03/21/19

5 out of 5

Great collaboration tool

What do you like best? I love to connect face to face with my referrals. This tool allows us to practice face to face. What do you dislike? There’s nothing really that I can think of. What business problems are you solving with the product? What benefits have you realized? I need to video chat with prospective teachers and this tool makes it easy to connect.

A

Anonymous

03/21/19

5 out of 5

Zoom is the perfect alternative to a standard phone for business

What do you like best? The ease of a conference call is down perfectly by way of Zoom. It's simple, and works well at all times. What do you dislike? The only issue is due to lack of service within the area. What business problems are you solving with the product? What benefits have you realized? Zoom makes our conference calling simple and easy for our remote workers.

A

Anonymous

03/21/19

4.5 out of 5

Zoom - Excellent Video Conferencing Platform

What do you like best? Zoom does multi-party calling very well. Scheduling through calendars. Zoom has a direct integration for Outlook, Gmail, etc. So having a personal conference line and a direct integration with my email provider makes me never have to actually log in to Zoom to set up a meeting. The screen sharing feature is great. It allows us to discuss logistical details without having to be in the same room. What do you dislike? The user interface is not particularly ...

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A

Anonymous

03/21/19

4.5 out of 5

Zoom into Conference Videos

What do you like best? Multiple users can utilize. Easy invitation What do you dislike? Not integrated with my Mac and iPhone like Facetime Recommendations to others considering the product This is the standard for video conf chat. What business problems are you solving with the product? What benefits have you realized? Conference calls

A

Anonymous

03/21/19

4 out of 5

Easy, extremely helpful

What do you like best? I like that it’s easy enough to use on a phone or iPad you just need the code for the room you want to be in. What do you dislike? I don’t like that if you are using on any device other than a computer it’s not a full screen of everyone. You have to scroll through to see everyone. What business problems are you solving with the product? What benefits have you realized? It makes conference calls a much more interactive time.

A

Anonymous

03/21/19

4 out of 5

Zoom is a great conferencing platform.

What do you like best? My clients find it easy to get into meetings. I also love that it records the conversations so that I can go back later and make notes. What do you dislike? I wish the recording also gave me a transcript so that I don't have to type out my notes. Also, occasionally a client has trouble and had to download something. It seems inconsistent and is difficult for me to diagnose. What business problems are you solving with the product? What benefits have you realized? ...

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A

Anonymous

03/21/19

4 out of 5

Skpye but Better

What do you like best? The screen sharing avaliable on zoom is unlike any other video conferencing app. It is so useful when working on a project with someone that you are not with What do you dislike? Zoom was a little hard to figure out how to use at first. It's best to learn from someone who really already knows the ins and outs well, it requires less trial and error that way. What business problems are you solving with the product? What benefits have you realized? As I mentioned ...

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A

Anonymous

03/20/19

3.5 out of 5

Good service for how it's marketed

What do you like best? I like that it can hold virtual meetings, is a great tool for recruiting new employees, is reliable for scheduling meetings, and allows easy sharing. What do you dislike? I dislike that it has a learning curve. Developers should provide an instructional page on how to use the product and join a meeting that you have been invited to. Recommendations to others considering the product I recommend to learn how to use Zoom before actually going into a meeting or ...

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A

Anonymous

03/20/19

5 out of 5

A mis clientes y a mí nos encanta este software.

What do you like best? My clients are my greatest pride, and for them I work tirelessly so that they are always kept abreast of the status of the investigations they ask me to do to them. When we have to communicate to mention the progress of their research, or make suggestions in relation to the study that I do, I use Zoom, since this software offers me the best service of video calls and videoconferences that I could use. My clients feel very comfortable when we establish communication ...

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A

Anonymous

03/20/19

5 out of 5

Ultimate collaboration app

What do you like best? Ease of use and seamless integration with iOS & gmail agenda. What do you dislike? A shortcut in iOS agenda just like gmail agenda (desktop would be awesome. (I am using the iOS default agenda, not the iOS google agenda Recommendations to others considering the product Look no further. I have worked intensly with, google hangouts, skype for business, webex, team viewer. It could be that my experience does give Zoom a benefit, but overall the ease of use ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].