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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4751-4760 out of 6134

A

Anonymous

03/20/19

5 out of 5

UX Design Intern

What do you like best? Easy to use, schedules in advanced, choice of voice or video call and or both. Integrates well with third party products such as Chorus.ai. What do you dislike? Sometimes there are glitches where the link does not appear on my google calendars or that when my colleague schedules it i cant see the link and would need the zoom link to be sent through slack as it is faster Recommendations to others considering the product - What business problems are you ...

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A

Anonymous

03/20/19

5 out of 5

Great Experience

What do you like best? Zoom is giving us an opportunity to scale and move fast by developing and operating a multi-continental business. What do you dislike? I'm a statisfied user so far, I'm happy with the current product. Recommendations to others considering the product Maybe make it more interactive with more features on a call like Surveys and Votes (for decisions. What business problems are you solving with the product? What benefits have you realized? Day to day ...

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A

Anonymous

03/20/19

5 out of 5

Amazing

What do you like best? The quality and features. The speed. The easy way to configure and get started Mostly the fact (feature that you can share your work while in conference What do you dislike? The interface could be better, and nothing else Recommendations to others considering the product Fast way to increase your availability to teach crowds of people, around the world... Say no more see for yourself What business problems are you solving with the product? What ...

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A

Anonymous

03/20/19

4.5 out of 5

Simple and easy to use.

What do you like best? It is easy to schedule a meeting or initiate an instant meeting. What do you dislike? Reocurring meeting options should allow every other day. What business problems are you solving with the product? What benefits have you realized? Helping customers resolve questions with software.

A

Anonymous

03/20/19

3.5 out of 5

Zoom Delivers With Some Caveats

What do you like best? The price is affordable for small businesses and consultants, and it works well enough. It supports features that one used to have to purchase much higher priced meeting software in order to use. What do you dislike? Sometimes the interface minimizes and/or get's lost to the user - they end up hunting around their desktop trying to find the control panel. Recommendations to others considering the product Good platform for small to medium enterprises What ...

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Anonymous

03/20/19

4 out of 5

zoom meetings are easy

What do you like best? I like being able to interact with the host and others watching. I also like that they can share their screen What do you dislike? I can't recall anything at this time. I hope to use it more What business problems are you solving with the product? What benefits have you realized? It helps to learn with others not at main office. I think it's helped spread the news about new products/services by giving a visual realization of what we're discussing.

A

Anonymous

03/20/19

4 out of 5

Zoom

What do you like best? Zoom is very good for virtual meetings and can replace Skype meetings. What do you dislike? We have problems with sound and VDO connections sometimes from the clients and we have to restart the meetings. Zoom should not allow to have conflict schedule. What business problems are you solving with the product? What benefits have you realized? Virtual meetings

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Anonymous

03/20/19

4.5 out of 5

the short and skinny of it

What do you like best? I enjoy how easy it is to use and the ability to enter the chat room from a link in the email What do you dislike? I disliked having to call in for the webinar What business problems are you solving with the product? What benefits have you realized? the ability to network within our corporate structure and learning webinars

A

Anonymous

03/20/19

4 out of 5

Easy to Use Video Conferencing

What do you like best? Easy to use. Easy to schedule. Overall very use friendly. Can be used on multiple devices easily. What do you dislike? As with any video conferencing sometimes there are are issues with cutting out or blurry images, but that has more to do with connectivity issues than the app itself. What business problems are you solving with the product? What benefits have you realized? Easy to use international video conferencing. It is easy to schedule across companies ...

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A

Anonymous

03/20/19

4.5 out of 5

Zoom Review

What do you like best? Zoom usually offers good connection during calls, ease of recording the video/call, options for chatting What do you dislike? Sometimes does not function well with google calendars/starting a meeting through google What business problems are you solving with the product? What benefits have you realized? communication with remote employees/vendors

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].