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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4601-4610 out of 6134

A

Anonymous

03/30/19

5 out of 5

Work With People Around The World

What do you like best? I like that I am able to work with clients around the world. When I have a one on one client I can schedule the meeting and then send them the invite. I also like that I can record in the cloud and then upload the video to Youtube. What do you dislike? I feel that the storage amount for the first tier paid plan is to small. I always find myself having to erase recordings so that I can do new ones. Recommendations to others considering the product That if you ...

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A

Anonymous

03/30/19

4.5 out of 5

Excellent and easy to use

What do you like best? Zoom is incredibly easy to use, particularly the one tap function that allows you to dial into a meeting with one click. It’s a great product for video calls, especially with numerous people. What do you dislike? I dislike how the video screen jumps from person to person depending on who is talking. Sometimes it’s more distracting than helpful. What business problems are you solving with the product? What benefits have you realized? My team often travels for ...

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A

Anonymous

03/30/19

5 out of 5

Zoom for Meetings

What do you like best? I love that it’s easy to setup and free to use and not glitchy. What do you dislike? There isn’t anything I dislike about it. What business problems are you solving with the product? What benefits have you realized? I’m able to have productive meetings without having to actually meet in person.

A

Anonymous

03/30/19

5 out of 5

Meets All Your Needs. All the Time.

What do you like best? I love that Zoom has so many features that make video conferencing EASY! Whether you’re listening from a mobile device, or video chatting from a computer, your experience will be awesome. Zoom has tools that other video chatting programs can’t compete with. What do you dislike? Zoom is a complex software & can sometimes make your video feed lag if you are screen sharing a lot. Recommendations to others considering the product Definitely worth trying if ...

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A

Anonymous

03/30/19

5 out of 5

Great Idea for Modern Technology

What do you like best? I love the fact that we can just meetings from the comfort of my home. I can talk to with someone in NY, while I'm in CA What do you dislike? There is a bad connection sometimes. The sound goes in and out. The video quality is not HD clear, but it does get the job done.. Recommendations to others considering the product Higher quality video options. Connection with audio and video ought to have a better transition. What business problems are you solving ...

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A

Anonymous

03/30/19

5 out of 5

Most reliable connection ever!

What do you like best? It’s so easy to use, just click the video icon next to your colleagues name, and you connect with them live in color and crystal clear sound too! You can group chat also, and the screen actually highlights the person speaking so the conversation is seamless. Also love the sharing screen, very useful for training What do you dislike? Haven’t had any issues with Zoom, it’s seamless and so easy to use Recommendations to others considering the product Get it, ...

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A

Anonymous

03/30/19

5 out of 5

Zoom conference call

What do you like best? The thing I loved best about zoom is that you have the choice to either sign in via video or just voice. What do you dislike? I disliked that when you choose to log in via video that you have to mute your mic and only one person can have their mic on What business problems are you solving with the product? What benefits have you realized? Zoom is great because you can run your business anywhere in the world and you can have meetings.

A

Anonymous

03/30/19

5 out of 5

Easy to use video conferencing tool

What do you like best? Zoom video conference is a very easy, reliable and well known application to use for business video conference calls What do you dislike? Hard to say I dislike anything about the application. I just used it two times this week and it couldn’t have worked better. Recommendations to others considering the product Again, very easy to use even the first time. Highly recommend What business problems are you solving with the product? What benefits have you ...

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A

Anonymous

03/30/19

5 out of 5

Consistent video conferencing

What do you like best? Zoom's audio and video quality is extremely stable and consistent What do you dislike? I can't remove the Zoom bar during screen sharing What business problems are you solving with the product? What benefits have you realized? Nothing out of the ordinary

A

Anonymous

03/30/19

5 out of 5

Great conferencing tool

What do you like best? Love that I can lock meetings. When i have things that are booked back to back. Or one meeting goes a bit long. I can lock the meeting and ensure privacy. What do you dislike? Sometimes the audio from my computer won’t connect. I have to quit the program then reopen. What business problems are you solving with the product? What benefits have you realized? Video is key. In sales, especially when you can’t be in the same room. Zoom gets me there. It allows my ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].