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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4581-4590 out of 6134

A

Anonymous

04/01/19

4.5 out of 5

General

What do you like best? Simplicity of the product and clear instructiond. What do you dislike? Nothing. Is my first expirience with this type of product or service. Recommendations to others considering the product Easy to be used by an uneducated user. What business problems are you solving with the product? What benefits have you realized? Confernce calls. Now I am confident to be able to do same. I should use it weekly.

A

Anonymous

04/01/19

4.5 out of 5

I highly recommend Zoom for face to face online meetings

What do you like best? Easy to implement on both desktop and iPhone. What do you dislike? There is an imposed time limit that sometimes requires you to end the meeting early. Recommendations to others considering the product Definitely easy to use and a great place to gather and communicate as a team. I use Zoom to motivate and communicate with my team which is spread out all over the United States and Australia. What business problems are you solving with the product? What ...

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A

Anonymous

04/01/19

3.5 out of 5

Easy to Use

What do you like best? This platform is simple and it has a professional grade other video platforms like Skype don't really offer. What do you dislike? There's heavy Cisco branding that is hard to escape when using this platform. Recommendations to others considering the product I think this platform is easy to use and I have personally used it with success for job interviews and webinars. It's definitely a platform that can get the job done, and I like using it better than other ...

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A

Anonymous

03/31/19

4 out of 5

VERY EFFECTIVE TOOL

What do you like best? IT IS AN EXCELLENT REAL-TIME COMMUNICATION TOOL THAT OFFERS MULTIPLE SERVICES AND FACILITATES INTERACTION. IT IS A VERY COMPLETE DYNAMIC PLATFORM, PRACTICAL EASY TO USE AND WITH A VARIETY OF VERY PROFIT TOOLS What do you dislike? UNTIL THE MOMENT I HAVE NOT HAD PROBLEMS IS A VERY COMPLETE AND VERY STABLE TOOL What business problems are you solving with the product? What benefits have you realized? VERY GOOD FOR BUSINESS MEETINGS OR CONNECT WITH FAMILY AND ...

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A

Anonymous

03/31/19

4.5 out of 5

Easy to use!

What do you like best? I love how it loads right into my calendar and allows me to send out all information to needed guest. I also like how easy it is for me to record and share my meetings. What do you dislike? Having to load the zoom software is somewhat inconvenient sometimes. Recommendations to others considering the product Very easy to use! What business problems are you solving with the product? What benefits have you realized? Connecting with outside businesses.

A

Anonymous

03/31/19

4 out of 5

Takes patience and experimenting to figure out, but robust features

What do you like best? Captures audio/video recordings, integrates with calendar apps What do you dislike? Hard to figure out all the various settings, and hard to remember which ones to select for which outcome Recommendations to others considering the product It's definitely an enterprise-level product, so be sure you can get maximum value from it. What business problems are you solving with the product? What benefits have you realized? We use Zoom for board and committee ...

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A

Anonymous

03/31/19

4 out of 5

Using zoom since 4 years

What do you like best? It is very easy to set up the group meeting in zoom. And the mobile version is very simple to use as well. What do you dislike? Probably the product is not very well marketed as it has the potential of being one of the major video conferencing tool set to be used across people. Recommendations to others considering the product Zoom needs to be well marketed. The ease of use is really the key feature. I have used this with my friends and colleagues a lot and ...

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A

Anonymous

03/31/19

4 out of 5

Simple and easy tool for web conference

What do you like best? Easy to use Light weight Multi platform Easy to setup Reliable What do you dislike? Nothing so far. As an user everything was working perfectly for me and it met my requirements. What business problems are you solving with the product? What benefits have you realized? Collaboration platform for out sprint team (Software development

A

Anonymous

03/31/19

3.5 out of 5

Zoom's free features are decent for inter-company meetings

What do you like best? The waiting room feature is really useful for large video calls. I also love the ease of their screen sharing and recording features. What do you dislike? The 40 minute time limit for free accounts is hard when employees are meeting together without a company admin's paid account, but overall this isn't a huge problem. What business problems are you solving with the product? What benefits have you realized? Zoom helps us hold meetings for a remote team, and ...

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A

Anonymous

03/31/19

3.5 out of 5

Zoom Conferencing

What do you like best? It's easy to use and you're able to mute the music while waiting for all parties to join the line. Also it's nice to be able to have the chat function in case audio cuts out. What do you dislike? Sometimes exiting the full screen is annoying especially if I'm trying to use it on just the laptop. Recommendations to others considering the product Check to see if it's compatible with your current business practices and if it can be seamlessly integrated. If not, ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].