NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

Add to compare

Starts from $13.33 / user / month when yearly, also offers free forever plan

Start Free Trial

Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

Are you using Zoom?

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 4571-4580 out of 6134

A

Anonymous

04/01/19

5 out of 5

Phenomenal On-The-Fly Self Trouble Shooting Leads to EXCELLENT UI/UX WIN

What do you like best? Excellent mobile UX with connectivity via Wifi in a 30 Mg connection in Brazil (WHOA! : I loved how awesome it was for me to be accidentally logged in as the host AND an attendee, opening up the call with the LOUDEST echo ever (my own dam fault. Hosting on the MBP and attending via iPhone X. Stomached the echo until I was done talking, troubleshooting while listening (and it wasn't even troubleshooting, it was playing with the mute/unmute button and Shazzaaaam, ...

Read more

A

Anonymous

04/01/19

2.5 out of 5

BDR and Zoom Conference

What do you like best? I like that you are able to integrate it into your meetings through a teleconference and have it implemented through all your conference rooms as well and you can have multiple people What do you dislike? I don't like that it glitches sometimes but also sometimes doesn't connect when you want it to through the TV Recommendations to others considering the product make sure everyone is on same time zone and has connection What business problems are you solving ...

Read more

A

Anonymous

04/01/19

5 out of 5

Just what is needed to build and educate a community

What do you like best? It is easy to use and able to handle a large group of people. It allows people to participate in different ways that really can create a sense of connectivity where ever you are in the world. What do you dislike? Feedback if you don’t use headphones while speaking and listening. What business problems are you solving with the product? What benefits have you realized? It allows a large group of people to join in a conversation and participate in an easy fashion.

A

Anonymous

04/01/19

5 out of 5

Best quality audio I’ve had in a conference call!

What do you like best? It’s a better sound quality than my actual dialer our telephony vendor! 😲 What do you dislike? Nothing much at all, it’s a great solution! What business problems are you solving with the product? What benefits have you realized? Get better quality meetings, clear audio and no drop outs!

A

Anonymous

04/01/19

3.5 out of 5

Zoom Review

What do you like best? Very smooth interface and easy to implement screen share. What do you dislike? Sometimes people's webcams are automatically used even if they don't want it to be. Recommendations to others considering the product Definitely use it! What business problems are you solving with the product? What benefits have you realized? Mostly to set up video conferences with our external clients (we use skype for business internally but Zoom is a stronger product in my opinion.

A

Anonymous

04/01/19

5 out of 5

Easy video chatting software

What do you like best? The ease of signing up and connecting. One can connect with many is the snap of a fingers on a desktop, laptop, or a mobile device. What do you dislike? Nothing to dislike, the connection can lag at times but that is only if one's wifi is having issues. The software itself doesn't la much. Recommendations to others considering the product Free to use, it's easy for people of all ages. What business problems are you solving with the product? What benefits ...

Read more

A

Anonymous

04/01/19

4.5 out of 5

Zoom is the new Skype!

What do you like best? The best attributes of zoom is the high quality HD video and crisp sound quality, I love that whomever I am video chatting with that I can hear and see them clearly. If you are looking for a business type of video chat, this is the best program for it. What do you dislike? I wish there was a tad bit more security, so that no one could just enter into your chat/video without a code. What business problems are you solving with the product? What benefits have you ...

Read more

A

Anonymous

04/01/19

4.5 out of 5

Effective and Easy to make interview calls

What do you like best? Zoom is very easy and simple software for making audio and video calls. The video call Conference is very easy to do. it helps in Interviewing the candidates and getting in touch with talent on the Video call. What do you dislike? Need high-speed Internet connectivity. Sometimes video gets paused or stuck on the screen. During the video call, audio voice gets broken and don't come clear Recommendations to others considering the product Interviewing the ...

Read more

A

Anonymous

04/01/19

4.5 out of 5

Best group video option

What do you like best? Zoom is really simple to use, works on everyone's devices, and has very few issues with it comes to uptime. I've worked with three other tools, and Zoom is the best option from an enterprise standpoint. Your meeting room HAS to be working and ready to go instantly, and the ability to share a quick link to my Zoom meeting room is perfect. What do you dislike? There is still a tech barrier to joining a meeting if you've never used Zoom before. Installing an app on ...

Read more

A

Anonymous

04/01/19

4.5 out of 5

great video conferencing tool

What do you like best? easy to connect the call. Every function is straight forward What do you dislike? I do not have thinks I dislike really. i What business problems are you solving with the product? What benefits have you realized? video conference, job interview, meeting etc

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].