NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

Add to compare

Starts from $13.33 / user / month when yearly, also offers free forever plan

Start Free Trial

Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

Are you using Zoom?

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 4561-4570 out of 6134

A

Anonymous

04/01/19

4 out of 5

Great platform to easily communicate with someone not in the office

What do you like best? I like that it is easy to use and easy to jump on a quick call What do you dislike? I do not like how the screen to join a call takes awhile to load. If I do not have the dial in I have to wait for the prompt for me to be able to even call in. What business problems are you solving with the product? What benefits have you realized? We will do screenshares with teams in other cities to evaluate tasks we are working on.

A

Anonymous

04/01/19

4 out of 5

Easy to use Video Conference platform

What do you like best? I think once you go through the initial zoom tutorial, this software is very self-explanatory when using it. When you enter zoom, it’s clear where you look to add people/mute/screen share...etc. What do you dislike? I have noticed that Zoom is sometimes glitchy and kicks me or other people in a conference out. However, I think it’s just the need for a strong WiFi connection that could be the problem. Recommendations to others considering the product ...

Read more

A

Anonymous

04/01/19

4 out of 5

Zoom video communication

What do you like best? Via using Zoom we can share our screen for the meeting. Zoom is very good to do video communication. What do you dislike? Dislike about zoom is not more but sometimes it is doing communication problem. Recommendations to others considering the product Using zoom we can attend the business meeting from setting anywhere and also can see each other's screen as well. What business problems are you solving with the product? What benefits have you realized? Using ...

Read more

A

Anonymous

04/01/19

4 out of 5

Zoom reviews !

What do you like best? Allows you to hold meetings while on the move Records and downloads conversations Allows easy sharing of documents and files Planning integrated with Outlook is simple and intuitive; one-click meetings initiated from local desktop Quick and easy to install What do you dislike? When joining a webinar or a call via mobile device, it's a bit unclear how to join audio. The poll questions and results to not display in the webinar recordings. There ...

Read more

A

Anonymous

04/01/19

5 out of 5

Make interviews simple!

What do you like best? Zoom has a unique functionality that allows users to record their virtual meetings in MP4 and M4A video formats which is possible both through the web or mobile devices. What do you dislike? I think that more awareness on how and when to use the dial-up and app should be created by the developers of the tool. What business problems are you solving with the product? What benefits have you realized? With this tool, I am able to do things that I thought would not ...

Read more

A

Anonymous

04/01/19

5 out of 5

Zoom is comprehensive and versatile

What do you like best? Lots of features for meetings. Expandable to many participants. Customer service and support is great. What do you dislike? Limited time for 3 people. I'd like to upgrade for a smaller operation. What business problems are you solving with the product? What benefits have you realized? virtual meetings for 3 participants

A

Anonymous

04/01/19

5 out of 5

Zoom

What do you like best? I like how you can talk easy on the phone with many people What do you dislike? I don’t reallt dislike much. It is much better than Skype Recommendations to others considering the product Try it free. You’ll like it better What business problems are you solving with the product? What benefits have you realized? Pretty much just talking on conference calls

A

Anonymous

04/01/19

5 out of 5

Love the ease of Zoom!

What do you like best? The ability to access and user friendly application! What do you dislike? Can be confusing on the different views. Also how to access the chat portion of the application. Recommendations to others considering the product Ease the transition to chat on videoconferencing. What business problems are you solving with the product? What benefits have you realized? Meeting individuals out of town or who work from hone.

A

Anonymous

04/01/19

5 out of 5

A very good video conferencing solution

What do you like best? It is super easy to set up meetings on Zoom and have a large number of participants. Zoom rooms are great for spread out teams. What do you dislike? Screen sharing can sometimes be difficult when you want to only share Google Chrome but you have multiple windows of Chrome open. What business problems are you solving with the product? What benefits have you realized? Video conferencing solution. We've realized that it is a lot better than the rest.

A

Anonymous

04/01/19

5 out of 5

Good experience!

What do you like best? I really liked the ability to send invitations. The quality of the video and audio were always great! What do you dislike? I really did not have any dislikes. I enjoy using this program as a form of communication. What business problems are you solving with the product? What benefits have you realized? We used this to have virtual meetings between different researchers at different colleges. It was a great way to discuss and show ideas, even if we were miles ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].