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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4551-4560 out of 6134

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Anonymous

04/02/19

5 out of 5

Made my job easier!

What do you like best? So easy to collaborate. No contract did or monthly fees. What do you dislike? Adding invites to the meeting is not as easy as it could be. It should be a two click process and it’s longer than that. If they could look into changing that, that would be great. It’s very easy to do on the mobile app, but on a desktop, it’s a longer process. Recommendations to others considering the product Try it! It’s free! What business problems are you solving with the ...

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Anonymous

04/02/19

5 out of 5

Great Tool

What do you like best? I like the simplicity of Zoom. You can set passwords, need be - but if you don't need that (which I don't, it's very easy to collaborate with colleagues or with potential clients. What do you dislike? The chat functionality could be a BIT better, but overall it is a great program. Recommendations to others considering the product I definitely recommend using Zoom. The ease of use is second to none. What business problems are you solving with the product? What ...

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Anonymous

04/02/19

5 out of 5

Good to attend the meeting

What do you like best? It looks good on the basis of performance and quality to the end user.There will not be any lag on the zoom meetings What do you dislike? I haven't much verified about the dislikes.So No comments from my side about the this Recommendations to others considering the product As of now no comments and i couldn't see any drawbacks on Zoom What business problems are you solving with the product? What benefits have you realized? Production Issues and Quarterly ...

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Anonymous

04/02/19

5 out of 5

Zoom rocks

What do you like best? Best conference which has simple UI and have multiple options , lightweight application. I like Zoom What do you dislike? Recording facility is not helping out much and that can be improved overall Recommendations to others considering the product all good What business problems are you solving with the product? What benefits have you realized? To discuss technical issues, release cordination, so on

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Anonymous

04/02/19

5 out of 5

Connects team members across the nation

What do you like best? Our team is spread out across multiple offices and I love the ability to see faces and interact more naturally versus solely over email or phone. In addition, it's great for training purposes with the ability to screen share! I also love that we can use it to connect with external clients as well without having to ask them to download a program (like Skype. What do you dislike? Timing out after 40 minutes. I understand there is a paid version (which some members ...

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Anonymous

04/02/19

5 out of 5

Hands Down the Best Videoconferencing

What do you like best? Fast speeds, simple to use, and amazing for sales demos. I choose only the application window to share, not the whole desktop, so people can't see chats or anything else I don't want to share. Easy to add international dial ins, record calls, draw or circle, really any feature you would need. Really designed for proper sales. What do you dislike? Honestly there's nothing I don't like about Zoom. It is shocking to me that someone would choose anything else! ...

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Anonymous

04/02/19

5 out of 5

Super functional, easy to use

What do you like best? On the app, the slide function between muted audio/video, main meeting screen, sharing screen, and meeting attendees is super intuitive. What do you dislike? Sometimes I need to call in rather than connect via the internet, and sometimes in the email invite the phone number is automatically clickable but sometimes it isn't. Recommendations to others considering the product Super easy to use and schedule with. What business problems are you solving with the ...

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Anonymous

04/02/19

5 out of 5

Very easy to use- and share screens

What do you like best? It does not require you to install any additional software, you can share anytime without having to give permissions. What do you dislike? Nothing really, its definitely better than the competition.It would be great to get the zoom rooms for free. Recommendations to others considering the product Ease of use,good quality for collaboration What business problems are you solving with the product? What benefits have you realized? Collaborative with large teams

A

Anonymous

04/02/19

5 out of 5

Love this program

What do you like best? I love how you can connect with anyone worldwide, have a meeting, and share any documents that you have. What do you dislike? It can be confusing for ones who are not tech savvy. Recommendations to others considering the product Definitely consider this if you have employees all throughout the US What business problems are you solving with the product? What benefits have you realized? Communication between staff members

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Anonymous

04/02/19

5 out of 5

My zoom experience

What do you like best? Like that I can meet with my colleagues around the USA. What do you dislike? Sometimes it can be a big laggy and picture quality can be distorted at times. What business problems are you solving with the product? What benefits have you realized? We are getting to be together even when we are in different states and locations. Makes meeting a breeze.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].