NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

Add to compare

Starts from $13.33 / user / month when yearly, also offers free forever plan

Start Free Trial

Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

Are you using Zoom?

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 4521-4530 out of 6134

A

Anonymous

04/02/19

4.5 out of 5

Having a meeting is simple with Zoom.

What do you like best? It generally works, unlike most video conferencing systems. Relatively simple user interface. I like that I can choose whether to fully minimize the people in the conference or see each window, with options in between. What do you dislike? I've had a glitch once or twice where the video wouldn't connect and no buttons showed up on the screen. Recommendations to others considering the product Overall it is good software indeed. Our company had just switched ...

Read more

A

Anonymous

04/02/19

5 out of 5

ZOOM

What do you like best? I used Zoom for the very first time to do a group interview. It was the the first time I have ever done anything like this. It gave me some good feedback on how other thought of the company. What do you dislike? The only thing I would change is when you are doing a group interview, is block the other person face out. I did not like doing interviews when other candidates can see my face. Recommendations to others considering the product Yes, I would recommend ...

Read more

A

Anonymous

04/02/19

5 out of 5

So efficient and easy to install. We use it for learning sessions, meetings and lunch and learns.

What do you like best? Anyone can easily log in and join the session. Most people who participated in the recent sessions that I used Zoom said it is a lot better than the previous system we used. What do you dislike? Nothing for now. I haven't seen any reason to complain. Recommendations to others considering the product I will strongly recommend this product if you are looking for ways to improve efficiency with your e-learning. What business problems are you solving with the ...

Read more

A

Anonymous

04/02/19

5 out of 5

Zoom Review

What do you like best? I love the ease and control of Zoom participants. What do you dislike? I really do not think there is anything at this point that I do not like. What business problems are you solving with the product? What benefits have you realized? My health coaching business to be able to have meetings.

A

Anonymous

04/02/19

5 out of 5

zoom for online tutoring

What do you like best? The interactive communication is the thing I like most. For certain topics, it is very difficult to only speak. And drawing structures could enhance the understanding. ZOOM works great on touch-screen devices and both sides could write. What do you dislike? It does not work very well to connect two monitors and has very specific hardware requirements. What business problems are you solving with the product? What benefits have you realized? We are able to ...

Read more

A

Anonymous

04/02/19

4 out of 5

Very good tool for video or audio meetings

What do you like best? I found it an excellent application to keep all kinds of meetings, especially useful for business meetings where we can make audio or video calls in a fast and simple way and also with a quality that personally surprised me because I have tried other video call applications that They gave many problems with the quality of the videos but with Zoom the quality is very high and without cuts. Visually the interface of the application is very attractive and intuitive ...

Read more

A

Anonymous

04/02/19

4 out of 5

Great service for a interactive experience

What do you like best? The idea. The ability to communicate with all my clients in one single platform is amazing. What do you dislike? Although the application is amazing and the service is incredible, I had a lot of difficulty trying to get the audio to work with all the participants on a particular meeting we set. Some of the participants could hear me, while the majority of them could not. Recommendations to others considering the product Please make the support of your clients ...

Read more

A

Anonymous

04/02/19

4 out of 5

Easy to use

What do you like best? I use zoom all the time for meetings with my colleagues . What I like the best about zoom is the ability to schedule and setup meetings via the app. I also like that zoom hooks up to my calender What do you dislike? The app can be slow or buggy at times but it doesn’t happen often enough for me to stop using the software What business problems are you solving with the product? What benefits have you realized? It’s an easy platform to get everyone in. We’re ...

Read more

A

Anonymous

04/02/19

4 out of 5

Great communication tool

What do you like best? Simple and easy way to communicate between team members and associates. Also has great tools like video conferencing, linking with outlook for meeting updates, etc What do you dislike? Not much really. It works exactly as needed for team members and users. What business problems are you solving with the product? What benefits have you realized? Being able to communicate with all associates easily. Increases productivity.

A

Anonymous

04/02/19

4.5 out of 5

Combined with Slack, this is a great, free option for video conferencing

What do you like best? Using our free account, we can operate virtually even though tour non profit board covers several states. We used it both for live conference calls as well as recording a presentation so that all our board What do you dislike? Not sure how to record meetings - so we have to have a minute taker while we're conference calling. Compared to GoToMeeting and Skype - that's the one feature that either should be added or that we should figure out how to use. It's been a ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].