9.8
SpotScore

Zoom Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 4511-4520 out of 6134
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Anonymous
04/03/19
Making video calls easy
What do you like best? I love that I can record calls! As a small business, this is handy feature when gathering requirements during meetings What do you dislike? Not widely accessible leading to often having to help onboard new users to Zoom before meetings Recommendations to others considering the product A great alternative video conferencing tool which is also suitable for webinars What business problems are you solving with the product? What benefits have you realized? ...
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Anonymous
04/03/19
A great application for work and collaboration.
What do you like best? I think what zoom is a very exciting tool for any business activity, Excellent an application for work meetings and online training What do you dislike? So far I have had a very good experience with this tool What business problems are you solving with the product? What benefits have you realized? The best for video conferencing, it is listened to and it looks spectacular. This tool is useful to expand your business.
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Anonymous
04/02/19
Participants at a Rob Goyette Webinar
What do you like best? PowerPoint slides along with Rob's commentary plus ability to ask questions. Also, the ability to record and send the recording to participants. What do you dislike? The audio and video cut out several times, once for a seemingly long time - I thought at first we had lost contact. Other times, the audio kind of froze for a few seconds at a time. Recommendations to others considering the product I highly recommend Zoom for coaching calls, webinars, group ...
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Anonymous
04/02/19
Acompanhamento de treinamentos pelo Zoom
What do you like best? Funcionamento perfeito e qualidade. Atende muito bem a empresas que estão começando até que as mesmas possam custear o valor mensal de assinatura, depois de alguns meses ou um ano, no meu caso, pois sou uma microempresa do Brasil iniciante (tenho de reduzir custos iniciais do negócio. What do you dislike? Terminar somente em 40 minutos. Deveria ser ao menos 1 hora o free. Recommendations to others considering the product Os serviços free são de boa qualidade. ...
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Anonymous
04/02/19
Easy to use Video Platform
What do you like best? Zoom is very easy to use and set up for users who do and do not have accounts. You can access the call via a web link or by dialing in. The screenshare and recording capabilities are also helpful for sharing and storing information for future use. What do you dislike? The settings are often not intuitive. For example, the way to set up a meeting so that the host does not have to be present is not in a place where it can be easily found. Recommendations to others ...
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Anonymous
04/02/19
Finally found the perfect web conferencing tool
What do you like best? I have used a few (more industry recognizable web &/or voice conferencing tools and there were always deficiencies with them so I would have to use a combination. I love Zoom because it is cost-accessible, has BOTH voice and video (webcam and supports screen-sharing with a really cool whiteboard feature, too. The calendar extensions allow me to set up meetings as a Zoom call and the recipient receives a link for where to join and instructions automatically. I share ...
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Anonymous
04/02/19
Great Conferencing Tool - Never had a hic-up
What do you like best? It's easy to install (even for people without the zoom plugin. You can easily integrate w/ Chorus (notetaker and it shows you exactly whose on the call. What do you dislike? Sometimes a bit choppy - but for the most part it's spot on. Recommendations to others considering the product great conferencing tool - easy to use. What business problems are you solving with the product? What benefits have you realized? Speaking with clients. Easy to share the zoom ...
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Anonymous
04/02/19
Clear video & audio for remote meetings
What do you like best? We utilize Zoom meetings 4 times a week for team meetings. We like the reliability and the ease of using video or just audio. What do you dislike? It’s dofficult to access meetings from your phone if the app is not downloaded. Recommendations to others considering the product We like this better than BlueJeans, which is what our manufacturer uses. It has much better connectivity. What business problems are you solving with the product? What benefits have you ...
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Anonymous
04/02/19
Zoom has assisted for making meetings easier and faster
What do you like best? The ease to share screen and connectivity with a lot of participants What do you dislike? Sometimes there tends to be a delay when trying to connect What business problems are you solving with the product? What benefits have you realized? Long distance meeting and communication between people from different planet
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Anonymous
04/02/19
Great for Group Meetings
What do you like best? Enables multiple people to log in from many different devices, and seamlessly stream a live feed. I like to use this for group discussions. What do you dislike? There is some lagging in the product, but that can also be contributed to individual internet connections. What business problems are you solving with the product? What benefits have you realized? Bringing multiple people together from different parts of the country to one streamed video where we can ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].