9.8
SpotScore
Zoom Reviews in November 2026: User Ratings, Pros & Cons
Connect, collaborate, and conquer from anywhere.
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 4531-4540 out of 6134
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Anonymous
04/02/19
Zoom, Needs High Quality Internet Connection
What do you like best? I like it's mobile app function the best, having video conferencing at the touch of my finger is very helpful! I also like going on video with multiple people, it helps with collaboration. There doesn't seem to be much static, the connection is strong as long as my internet is reliable. What do you dislike? I dislike having another type of software. It's tempting to use Google Hangout or Facebook Messenger for video conferencing because we are already using their ...
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Anonymous
04/02/19
User Friendly but experiences technical difficulties
What do you like best? I like that it is user friendly for all! What do you dislike? I don't like that it will experience technical difficulties such as video freezing What business problems are you solving with the product? What benefits have you realized? It gives a more personalized interaction with my clients
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Anonymous
04/02/19
Great Tool
What do you like best? Great for collaboration and virtual meetings. Can access separate chat rooms to make small grouping easier. Allows for various forms of communicating - video, chat, sound What do you dislike? Takes a while to learn all aspects of program - limited time for some chat groups What business problems are you solving with the product? What benefits have you realized? Meeting virtually saves time/traveling and able to collaborate more effectively
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Anonymous
04/02/19
Excellent video conferencing and real time collaboration
What do you like best? Screen sharing and taking control to help software engineers with coding. Slack integration is also slick. What do you dislike? Takes a long time to load the application sometimes. Recommendations to others considering the product Give it a shot. I've used GoToMeeting and others, and Zoom is much simpler and cleaner. What business problems are you solving with the product? What benefits have you realized? Our team is fully distributed—everybody works from ...
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Anonymous
04/02/19
Zoom, pros and cons
What do you like best? Zoom has an aesthetically pleasing interface and HIPPA compliant transcription What do you dislike? In my experience, everyone has had trouble getting the audio to work and even just logging in. Recommendations to others considering the product I hope it works for you. If not, switch, because the bugs just stay. It's especially difficult if you have a large meeting group. What business problems are you solving with the product? What benefits have you ...
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Anonymous
04/02/19
One stop solution for all your meeting needs
What do you like best? No formal training needed to use this tool. Meets all your meeting needs with ease. What do you dislike? I do not have any negatives to pen down. What business problems are you solving with the product? What benefits have you realized? All my meeting needs have been met by Zoom
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Anonymous
04/02/19
Zoom
What do you like best? The ease of use, ability to chat, share my screen. What do you dislike? I don't have anything that I dislike at this time. What business problems are you solving with the product? What benefits have you realized? It allows me to do demos on the fly and be in constant communication with my team.
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Anonymous
04/02/19
Good concept to have meetings
What do you like best? I've used WebEx and Bluejeans - Zoom stands out above the rest, because it just works. Haven't had trouble connecting to meetings, high-quality video too. What do you dislike? For webinars / larger group settings, it'd be nice to have more controls for the presenter to easily delegate presentation/participation to other screens (e.g. highlight certain screens for audience. Recommendations to others considering the product Literally the solution I use every day ...
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Anonymous
04/02/19
Greate Experience
What do you like best? Easy to use and smoothly working. Also, it does not consume high bandwidth. What do you dislike? I think it's good as per current features but improvements can be done. Recommendations to others considering the product Zoom is probably the best application in it's category. It is easy to use and lightweight. Does not consume much bandwidth while providing good performance. What business problems are you solving with the product? What benefits have you ...
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Anonymous
04/02/19
Good tool but not totally easy for the viewer
What do you like best? Good connection, overall quality, interface for the presenter What do you dislike? It wasn't self-explain for the viewer (the one I invited. First he had to download a plugin (which can be difficult if he is not "techy" and then the login screen to connect (asking for his "screen name" wasn't obvious so he was stuck at that point and I had to call him to explain him what to do... I think the interface could be more self-explanatory! (or giving indications. ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].