9.8
SpotScore

Zoom Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 4451-4460 out of 6134
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Anonymous
04/05/19
Zoom Review
What do you like best? I like the ability to talk to everyone in the company at one time What do you dislike? I’ve had a lot of issues with zoom freezing, and sound getting messed up Recommendations to others considering the product Try it out and see if you like it What business problems are you solving with the product? What benefits have you realized? Being able to all talk to each other at one time, which helps word on new products spread easily
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Anonymous
04/05/19
Lives Up To The Hype
What do you like best? One of the best things I like about Zoom is the ability to jump on a conference call, as a guest, for free and with little installation hassle. What do you dislike? Overall video bandwidth and user-experience can always be improved a little. What business problems are you solving with the product? What benefits have you realized? As a business with global operations, Zoom helps my team communicate, collaborate, and bridge the gap of geographical distances.
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Anonymous
04/05/19
Zoom stands out above the rest
What do you like best? Good video conferencing experience, easy to schedule a meeting The easy to understand interface and the use of this video conferencing app. I use it on my MacBook and iPhone and use those depending on where I am. Simple to set up a meeting. What do you dislike? It seems to crash quite often. I am not sure if it's an internet issue or a Zoom issue, but I've noticed it freezes and I have to restart once in a while. Recommendations to others considering the product ...
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Anonymous
04/05/19
Zoom is easy to use and helps you connect with anyone at anytime
What do you like best? Zoom is easy to use and allows video, audio, and screen sharing. It’s free version allows timed sessions, but you can send multiple new links should you need more time meet with people. What do you dislike? The limited time for each session makes annoying when your meeting runs over it you know that you need more time. You can purchase business package or just create a new link to resolve this issue. What business problems are you solving with the product? ...
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Anonymous
04/05/19
Easy to use online meeting space
What do you like best? The functionality of zoom is super easy to master What do you dislike? I wish the share screen option was a little easier to navigate. Once I got the hang of it, it was good, but a learning curve. Recommendations to others considering the product Practice with a coworker before you try and do a full on presentation. What business problems are you solving with the product? What benefits have you realized? No need to fly out of town for client or staff meetings.
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Anonymous
04/05/19
Zoom is an excellent communication tool
What do you like best? The platform is friendly and easy to use What do you dislike? That only one screen can be shared at a time, it would be great to be able to share more than one screen at the same time Recommendations to others considering the product I highly recommend it, since it is a very useful tool and has many benefits that improve communication. What business problems are you solving with the product? What benefits have you realized? We work together with several ...
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Anonymous
04/05/19
Great tool that allows me to communicate from anywhere.
What do you like best? It is a tool with a magnificent technical support, easy access with a great flexibility of use, it is very intituiva with a high quality of images and audio when making a video call. What do you dislike? So far I do not have any complaints, it is really a high power application that has satisfied the needs of agreement in the company. What business problems are you solving with the product? What benefits have you realized? I love this application allowed me in ...
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Anonymous
04/04/19
Zoom gets the job done
What do you like best? Easy to use, works well, ability to share screen makes conference calls a breeze. What do you dislike? 45 min time limit for basic version. An hour would be ideal. What business problems are you solving with the product? What benefits have you realized? Makes collaborating with remote employees and customers much easier than the phone.
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Anonymous
04/04/19
Zoom Review
What do you like best? My favorite feature of Zoom is the screen sharing and computer controls. We will use the screenshare feature to provide training and demos of software used in our business. The screen control features are useful for troubleshooting. What do you dislike? Zoom does not run through the browser on a computer. Zoom downloads the client onto the desktop and must be used through this method. What business problems are you solving with the product? What benefits have ...
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Anonymous
04/04/19
Good and easy
What do you like best? I like the way of sharing content with the students. And that it is no lagging and no problems with the connection ever. What do you dislike? I dislike that I sometimes can't invite students. They try to upload the session but nothing happens. So then I had to switch to Skype. Recommendations to others considering the product If you are looking for a reliable, easy and structured way to have a conversation with others then this is the one to choose. What ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].