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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4461-4470 out of 6134

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Anonymous

04/04/19

4.5 out of 5

Zoom has been a wonderful tool to use

What do you like best? Zoom is easy to use from the moment you boot it up and the UI is intuitive. You can tell the product team was thoughtful as they designed the product and that shows the more you use it. What do you dislike? I sometimes get the notification that my connection is unstable even when it isn't. I rarely drop calls, but it has happened once or twice. Also the sheer volume of settings I can control from the web can be a little overwhelming, but better to have too many ...

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Anonymous

04/04/19

4.5 out of 5

wonderful experience

What do you like best? zoom app is very easy to connect with peoples. Zoom app has features like video conferencing, audio call and instant messaging. very good quality of Video and audio is very clear. used video conferencing feature for the interviewing. What do you dislike? Requires high speed connectivity of the Internet. The video quality during video conferencing after 20-30 mins gets low. The video get stuck on the screen . Recommendations to others considering the product ...

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Anonymous

04/04/19

5 out of 5

Excellent Video Conference tool

What do you like best? Helps in setting up and conducting Video Interview rounds for the candidates on the go. Can be easily used either on desktop, laptop, iPhone etc. Precise scheduling and can share screen as well. We can join via Video or even the bridge numbers provided. What do you dislike? Can't schedule multiple Zoom VC on the same timeslot with single Zoom ID What business problems are you solving with the product? What benefits have you realized? Nothing that I can think of

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Anonymous

04/04/19

5 out of 5

Good for Conferences

What do you like best? The video conference are very good and we are able to get good clarity which i have not seen in any other product. What do you dislike? As of now there is no dislikes from my side,i am debugging it if there is any thing will share you the dis advantages so that your team can recover the things Recommendations to others considering the product I am pretty happy with the zoom conferences.and We will recommend this to our colleagues as well What business ...

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Anonymous

04/04/19

5 out of 5

Best way to do video conferences

What do you like best? I like that all of the same company can be connected with a single click. we can see each other, talk each other, and also, share screen, let other people help us solving problems in our machines. What do you dislike? That time can not be changed, to extend it. Sometimes, we aren't finish, and we have to send another zoom Recommendations to others considering the product Just keep calm and enojoy, try to understand all the things before but if you don't, no ...

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A

Anonymous

04/04/19

5 out of 5

Meet Over Zoom

What do you like best? It is the best tool to conduct the meetings. It is capable of performing, recordings, screen sharing, HD audio and video. Mobile collaboration is what is more impressed. Where in screen sharing of the host can be seen. What do you dislike? It takes little while to record the session but would be recorded with no issues. Unable to join the call if the host has not started. Recommendations to others considering the product The Best tool for business ...

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Anonymous

04/04/19

4 out of 5

Solid product, reliable, user friendly

What do you like best? It's simple to use, very reliable and clean interface. Never have connectivity issues or voice / video quality issues. What do you dislike? Nothing really negative to say in my experience thus far. What business problems are you solving with the product? What benefits have you realized? Our sales team does many web demos with customers all over the world. Again, this is smooth, easy and reliable for but us and the other parties.

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Anonymous

04/04/19

4 out of 5

Useful conferencing tool

What do you like best? The ability to seamless schedule across time zones What do you dislike? Sometimes there is trouble using the bridge Recommendations to others considering the product A reliable video conferencing option What business problems are you solving with the product? What benefits have you realized? ZOOM makes interviewing much easier

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Anonymous

04/04/19

4 out of 5

Convenient but hard to use

What do you like best? I like Zoom because it is fast, the connection is normally good, there is the main functions of screen share, voice talk and it allows multiple people to join all at once! What do you dislike? However, I always find it extremely difficult to find the Zoom link. I get confused if its mine or if its other people's -- it's not apparent. Plus, it takes a while to load on that front. What business problems are you solving with the product? What benefits have you ...

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Anonymous

04/04/19

3.5 out of 5

Great video conferencing tool with plenty of administrative controls

What do you like best? It is affordable at every level and it has a high threshold with respect to the no. of participants who can join. What do you dislike? It can use more security features during its usage. Recommendations to others considering the product Do use and see the difference. What business problems are you solving with the product? What benefits have you realized? Zoom strikes a balance between the economic and the necessary. Honing in on high-quality HD video and ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].