Zoom Reviews in November 2026: User Ratings, Pros & Cons

Helpful

What do you like best? Easy to set up and easy to switch to a pro plan for multiple people What do you dislike? Nothing that I can think of. Quite balanced Recommendations to others considering the product Easy to use What business problems are you solving with the product? What benefits have you realized? I need to be able to talk with clients not in town.

A great video conferencing solution!

What do you like best? What I like best about Zoom is how easy it is to start a video chat, all you need to do is send a link to the person you're having a meeting, click the link, and that's it! I particularly like the fact that I don't have to share any of my personal information, this is important when you're doing recruiting and you're meeting with people you'd probably won't meet again, so I don't have to keep their contacts in my contact list hanging for a long time. What do you ...

Zoom is the best!

What do you like best? Scheduling through calendars. Zoom has a direct integration for Outlook, Gmail, etc. So having a personal conference line and a direct integration with my email provider makes me never have to actually log in to Zoom to set up a meeting. Controls are super friendly and easy to understand. Doesn't matter who the host is, granting access for all users is vital. What do you dislike? More advanced features. As zoom grows, it has all the basics covered and could do ...

User friendly, budget friendly

What do you like best? It's super easy for my boss to set up conference calls and send out emails with a link to the meeting that you can just click on with your phone. We also have to do a lot of international calls as a transatlantic organization, so it's cheaper for us to use Zoom than to set up a conference call with our phone company. What do you dislike? For some reason some of our board members struggle a lot with Zoom, so maybe it's not as user friendly for older people as I ...

Zoom is the best

What do you like best? Zoom is easy and most people already have it downloaded because it is so popular. I love that it’s made for large groups so you can easily have conference calls What do you dislike? I dislike that there is a limited amount of time to use the app before it shuts down, unless you pay What business problems are you solving with the product? What benefits have you realized? Speaking with others face to face who live in different states

One of many, does a good job

What do you like best? I have used a few conference room softwares in the past, what I like best about Zoom is that it has ALL of the features. You are able to video conference, share screen, send links, chat, etc. and others that I have been exposed to in the past have some but not all of the necessary requirements for our company. What do you dislike? It would be nice to have more options for international conversations. Some times, a client needs to call in, and needs a local ...

reliable remote training tool

What do you like best? It is user friendly and reliable. I didn't have any learning curve with it. What do you dislike? I have only had it glitch once. So I wartched the recording back at a later time. Recommendations to others considering the product It is reliable. What business problems are you solving with the product? What benefits have you realized? It is used to conduct remote training sessions.

I use it for meetings with our team

What do you like best? It's very easy to use. We have used Zoom to conduct training between some of our staff. We also love the ability to record our conferences. It's such a great tool and I highly recommend it. What do you dislike? I dislike the ability to troubleshoot when a connection is slow or when it informs some attendees to wait while others are included. Recommendations to others considering the product I loved its ease of use, setup, and overall quality. I schedule and ...

Great for group chatting

What do you like best? I really love the ability to use the break out room feature. So helpful in getting make a large group conversation a bit more personal. What do you dislike? The unreliability of the connection. There are times when it is very unstable and challenging to hear someone talking. What business problems are you solving with the product? What benefits have you realized? Bringing together a group of people located in different areas. It gives us a great platform for ...

Great alternative to Skype or other video communication applications

What do you like best? Very simple to use, did not need to have any training to use What do you dislike? Microphone audio sometimes does not seem to work initially, and requires some troubleshooting periodically. What business problems are you solving with the product? What benefits have you realized? We use Zoom primarily for for conducting interviews, or meeting with our managers who are remote.