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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4331-4340 out of 6134

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Anonymous

04/14/19

4.5 out of 5

Very effective and friendly

What do you like best? The easiness to install the reunion. The recording of the transmitions What do you dislike? The extremely expensive upgrade in a larger number of assistants What problems are you solving with the product? What benefits have you realized? Training and remote meetings

A

Anonymous

04/13/19

5 out of 5

Good way to video conference

What do you like best? Pretty easy to use and good quality video. What do you dislike? Initially, I had issues getting sound to work but was able to sort problems out in a few minutes. Recommendations to others considering the product: East way to connect What problems are you solving with the product? What benefits have you realized? I have been able to solve business issues by utilizing Zoom to video conference specialists.

A

Anonymous

04/13/19

4.5 out of 5

Video conferencing application

What do you like best? Zoom allows us to schedule meetings. We can easily share our desktop screen. We can easily chat with others while meeting. What do you dislike? Some times performance issue rest everything is very good. What problems are you solving with the product? What benefits have you realized? We can easily schedule meetings to discuss business needs, problems and resolutions. We can easily join the meeting by entering the meeting ID. With ZOOM app we can easily schedule ...

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A

Anonymous

04/13/19

4.5 out of 5

Powerful Video Conferencing

What do you like best? Zoom as a service is excellent, and their applications are user friendly yet powerful. We do the majority of our video conferencing on iPads and iPhones, and the applications give us a great amount of flexibility in using the service while at the same time being able to find your way around the application. Zoom allows multiple individuals to participate on video and audio calls which is very helpful What do you dislike? I honestly have no complaints about the ...

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A

Anonymous

04/13/19

4.5 out of 5

Zoom is easy to use and simple to share out to other clients.

What do you like best? Zoom is extremely simple to utilize. Accounts can create a meeting at the press of the button, share an ID (with templated calendar invites, and automatically join from a browser at the click of a link. Defaults are uncomplicated and when you need to tighten up meeting permissions the tools are available. What do you dislike? Contextual UI elements often hide the meeting ID number when you are presenting or sharing video, making it hard to answer the question ...

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A

Anonymous

04/13/19

5 out of 5

Best video conference tool ever

What do you like best? I like the chat, share screen and video. The tool is free and allows you to record your sessions, use the personal meeting ID more than once and options of audio. What do you dislike? A 40 minutes limits you to conduct your videos Recommendations to others considering the product: Its free and easy to use What problems are you solving with the product? What benefits have you realized? I'm an online tutor therefore, I conduction online education and training ...

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A

Anonymous

04/13/19

5 out of 5

Best Official Meeting Tool in the Market

What do you like best? Zoom is a cloud based meeting tools used for organisations to share their work experiences and concerns using a meeting id via inviting the project team over the same bridge. The Mobile app feature make it more robust and handy product to use and meetings can be attended from anywhere remotely which is the best feature of this product to use. What do you dislike? There are no issues with the tool as its easy to use and share their screen as well for all the ...

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Anonymous

04/13/19

5 out of 5

Perfect platform for professional meetings

What do you like best? Meetings are convenient and provides a professional platform to convey ideas and information. The ability to record, share files, change host, share screens, create virtual backgrounds etc. provides a limitless meeting experience since all participant can be fully interactive and engaged in the meeting. What do you dislike? Platform does not stream to social media platforms. The option to make the meeting public and joined by random people who may have a similar ...

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A

Anonymous

04/12/19

5 out of 5

Most useful tool

What do you like best? Zoom is the perfect solution for meetings and conferences. you can also share your screen with your client and present the stuff you'd like them to watch. What do you dislike? there is nothing to dislike about the software however one thing which i find is bad about the software is the pricing is too high for the pro version. Recommendations to others considering the product: Would recommend others to choose zoom if their businesses require conferences and ...

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A

Anonymous

04/12/19

5 out of 5

Great product

What do you like best? This is a wonderful product to connect the team together and share ideas. What do you dislike? I wish the program was was faster in the load time. Recommendations to others considering the product: It’s a great tool for communicating and screen sharing What problems are you solving with the product? What benefits have you realized? Connecting teams together easily

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].