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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4321-4330 out of 6134

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Anonymous

04/15/19

4.5 out of 5

Simple and Professional

What do you like best? I liked how simple it was to send out a link, click though a few links within a minute or two, then sign into the video chat. What do you dislike? There are not many things I could say I disliked, the only one would be the fact that people did not know your name when I sent them a link to click on. I had to reassure them we should use you and can trust you over Skype. Recommendations to others considering the product: This product is Simply and Professional. ...

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Anonymous

04/15/19

5 out of 5

Meetings on the go

What do you like best? I like zoom because of the quality of videos and it's a total package for people with a large team all the over the world. Great for events and planning complete with the scheduling options and notifications. What do you dislike? There are just some instances wherein the time zones are a bit challenging to set up and comes out different. Recommendations to others considering the product: I have been promoting Zoom with my clients who conduct meetings or have a ...

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A

Anonymous

04/15/19

5 out of 5

Easier way to communicate to people

What do you like best? Zoom is easy to launch and sharing is still more easier to share the screen and have multiple option . What do you dislike? every time i log in to Zoom it opens through web browser and takes time for initial set up. it doesn't update the MS outlook and Skype meeting automatically from available status to Meeting or conference status Recommendations to others considering the product: They have to move to Zoom because of its ease of use What problems are you ...

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Anonymous

04/15/19

5 out of 5

Zoom makes virtual meetings easier

What do you like best? The two best features of Zoom are the screen sharing options and also being able to remotely take over each others computers. What do you dislike? That with the free version you only have 45 minutes with more than two people at a time. But the work around is to restart a new meeting. What problems are you solving with the product? What benefits have you realized? We screen share to see what issues our remote colleagues are having and use the remote take over ...

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A

Anonymous

04/15/19

5 out of 5

All the tools you need.

What do you like best? What I love best about zoom is how easy it is to share your screen with whoever you're on a call with. What do you dislike? The tools can use a little more of a fun interface maybe similar to iOS or even Snapchat. Bigger, more colorful buttons. What problems are you solving with the product? What benefits have you realized? I have used Zoom to interface with clients on updates of ongoing projects. It really helps to not have to drive across town for a meeting.

A

Anonymous

04/14/19

4 out of 5

Communication and connection with high quality standards.

What do you like best? With zoom we can hold teacher meetings and exchange sabers, and we can do everything remotely without sacrificing the quality of the projects or the projection of images, it is a really significant advantage over others that do not provide this level of quality. What do you dislike? Very limited in the number of people to participate when we use the service for free. Recommendations to others considering the product: Very highly recommended, it is another ...

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Anonymous

04/14/19

4 out of 5

My review of zoom

What do you like best? I like zoom because it is very user-friendly and convenient and easy to use. I can access any meetings from anywhere as long as I have access to wifi. You can record screens, share them, and a lot more. What do you dislike? The only minor complain I might have about the software is the very few times I have experienced issues with connectivity in a meeting, which was rather inconvenient, but it wasn't a consistent issue and only happened a few times. What ...

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Anonymous

04/14/19

5 out of 5

Love Zoom

What do you like best? When comparing Zoom to other video conferencing provides, the one major thing that I notice was that the interface is clean and easy to use. In addition, I have had SUCH great interactions with their support team. There is something to say about being able to get a hold of someone when you are having a problem. What do you dislike? Wish it was easier to brand and that there was the option for a personalized waiting room screen. There is an option to brand the ...

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Anonymous

04/14/19

4.5 out of 5

no intrusive advertising

What do you like best? I love Zoom because it provides a quality service at a low cost. It also has an excellent video quality, the resolution is very good, it is also necessary to emphasize that the connections are established quickly. It has a very easy to use interface, it is not complicated to establish a connection and I can send an invitation to the users of the room to connect immediately. The number of users is not limited, as zoom supports many more people than other platforms. I ...

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Anonymous

04/14/19

4.5 out of 5

Best way to present : zoom

What do you like best? If you are working in a large company and you have to present something or want to arrange a meeting then zoom gets you covered. You can easily create a room and share the code with your colleagues. screen sharing and audio sharing is also there in zoom which is the best part about it. Also if you wanna omit the meeting then you can mute your audio or video accordingly. Also you can do your work while attending the meeting. What do you dislike? There is nothing ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].